Karmala Sutton

Great trade in experience and great value for the money. Service since purchase has been excellent Service since purchase has been excellent More

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Horrible customer service. Would rate them a zero if I could. Purchased a 2023 Honda CR-V with 5700 miles on it. The windshield had what looked like a dead bug on it. Didn’t th Would rate them a zero if I could. Purchased a 2023 Honda CR-V with 5700 miles on it. The windshield had what looked like a dead bug on it. Didn’t think much about it until it rained and used the wipers. Well said big didn’t come off. After further investigation it turned out to be a chip in the windshield. Emailed the dealer along with a picture of the chip. She said she would pass it along to the management team. A week later and another email to Nate, one of the managers and finally got a call from Mousa not the next day but another week later. He told me he would have Amy from service call and set up a time to have the chip filled along with a Diamon Fusion coating applied. Well waited another week and Amy never called. I called her. She said she didn’t have a work order for my vehicle. She was going to talk with Mousa about the work order. Waited another week. Nothing. Emailed Mousa AND Markala the dealer manager and STILL NOTHING. No phone call back, no email, nothing. I wouldn’t recommend Honda of Kenosha to my worst enemy. I guess they don’t care if they have a happy customer or not. So very disappointed!!! More

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Professional, friendly and they make an effort to understand the customers. I have not taken my vehicle anywhere else.. understand the customers. I have not taken my vehicle anywhere else.. More

by eddiependelsales44 Verified Customer Verified Customer

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Great service advisor and have a great experience at the dealership. Very happy with the both of them. dealership. Very happy with the both of them. More

by dsecler760 Verified Customer Verified Customer

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Always a great experience staff is friendly and helpful, clean environment and great coffee. So thank you clean environment and great coffee. So thank you More

by scott.schmanski Verified Customer Verified Customer

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Service center is a drag to get through. Very slow. I used to have the car serviced there but after an issue I had re oil constantly going down with no remedy I decided to go to a local ser Very slow. I used to have the car serviced there but after an issue I had re oil constantly going down with no remedy I decided to go to a local service center. I felt the staff there was totally unconcerned about my problem. There shouldn’t be a problem with a new car using too much oil. On top of that they were considerably higher on oil changes More

by Marilyn1943 Verified Customer Verified Customer

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Dealership able to answer question I had and is still willing to help me with more. willing to help me with more. More

by cweyrauch54 Verified Customer Verified Customer

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Thank you for your kind service am happy good and kind people that I was dealing with Stan people that I was dealing with Stan More

by stans3 Verified Customer Verified Customer

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Great people and great service. I was please on the quickly the team found my vehicle I was please on the quickly the team found my vehicle More

by aalvarado72 Verified Customer Verified Customer

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Always friendly and helpful. They work fast to get you and out. They listen and follow thru to get the answers to the questions. They work fast to get you and out. They listen and follow thru to get the answers to the questions. More

by packer_backerus Verified Customer Verified Customer

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