Katelyn Peterek | Page 8

Great experience, salesman Carl was totally transparent on the trucks I was looking at, no pressure. I would definitely return again. I drove by several dealers to buy here. on the trucks I was looking at, no pressure. I would definitely return again. I drove by several dealers to buy here. More

by GBEVITORI Verified Customer Verified Customer

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I was researching vehicles and pricing online, and was immediately inundated with sales people texting, e-mailing, and calling me. One dealership stuck out, and it was Campbell Ford Lincoln, Inc. I rece immediately inundated with sales people texting, e-mailing, and calling me. One dealership stuck out, and it was Campbell Ford Lincoln, Inc. I received a text from Katelyn Robbins, the Business Development Manager. I explained I was not "buying" a car immediately, but that I was just checking to see what was available in my price range. I had not bought a brand new car in over 40 years. Katelyn was very polite and was not pushy. She told me that if she could be of any assistance, to please call her and she would help us navigate the car buying waters. 3 to 4 weeks later, my wife and I were ready to look at vehicles in earnest. We went to Campbell's and asked for Katelyn. She explained what her role was in assisting car buyers. She asked us questions to hone in on what we were looking for in a vehicle, pricing, etc... She took us to meet salesman Carl Gilbert. We immediately felt comfortable with Carl, too. He continued to help us wade through the vehicles and options, as well as pricing, and what incentives we would be able to utilize if we bought a new vehicle. We were able to test drive the Escape and the Edge. Carl did not pressure us to make an immediate decision, but rather let us leave to make a decision over the weekend. We went back to see Carl the next week, and we bought the 2020 Edge. We needed to secure the downpayment and tie up some lose ends on our end. We signed the loan papers a couple of days later with Business Manager, Bill Fletcher, who reviewed all the paperwork that needed signing and also explained in layman terms what each entailed. These three people, Katelyn Robbins, Carl Gilbert, and Bill Fletcher, are the reason we bought from Campbell Ford Lincoln, Inc.. They were top notch, personable, professional and they gained our trust. We are very happy with our choice of dealership and with our new Ford Edge. We have since been contacted by Carl Gilbert, who has continued to help us learning all the bells and whistles of the car. Thanks to Campbell and Katelyn, Carl and Bill, for helping us old timers come out winners with a new car that we love. We will recommend Campbell to all our friends and family. More

by pyuhasz Verified Customer Verified Customer

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It was a great buying experience, Erik was my salesman and he did everything he could to find the right fit with my budget and the dealership worked right along with us to make my experience great. and he did everything he could to find the right fit with my budget and the dealership worked right along with us to make my experience great. More

by andersonrick82 Verified Customer Verified Customer

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I had the best car buying experience EVER at Campbell Ford Lincoln. Everyone in this dealership was as sweet as pie. From the young lady at the front desk to saleswoman of my dreams Sally, to Bill who ex Ford Lincoln. Everyone in this dealership was as sweet as pie. From the young lady at the front desk to saleswoman of my dreams Sally, to Bill who explained everything in detail to me to you young man who washed the car before I purchased it. All beautiful people. From the moment I entered the dealership to the moment I drove off the lot I had no complaints. I scheduled a test drive of a new nissan that I had stumbled across on the internet a week prior to purchase. I was only online because I was at a nissan dealership in my area and I just experienced the worst customer service of all time. A week later we decided to drive to Niles from Chicago to see the car. I knew I wanted a new car I had no idea I’d be driving back to Chicago with it. When we arrived, they were expecting us, the car was clean and Sally was ready for me to take it for a spin. She let me tour the town of Niles actually. Sally had an answer to every question I had, I was impressed. When really she was just prepared and I appreciated that so much. We appreciated the hospitality so much that we decided from now on when we’re in the market for a new car, we’re going to check out Campbell Ford Lincoln first. I guarantee you’ll see you again. Thank you! Truly, Thank you! More

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We were well received when we arrived Tuesday afternoon. The area was wide open & COVID19 procedures were in place!! Everyone was great & our purchase was completed very well!! Thanks Campbell Ford for a The area was wide open & COVID19 procedures were in place!! Everyone was great & our purchase was completed very well!! Thanks Campbell Ford for a great experience More

by wallsfew Verified Customer Verified Customer

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Thanks Eric for all you did for us . You were very Thanks Eric for all you did for us . You were very professional and went the extra mile for us . Anyone reading this please go see Eric at Campbel Thanks Eric for all you did for us . You were very professional and went the extra mile for us . Anyone reading this please go see Eric at Campbell for he will make it work for you! Good man!! Thanks Kevin and Karol custard More

by klc1210 Verified Customer Verified Customer

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Buying a used car made easy Scott Mabry was the perfect salesmen for me. He took the time to listen to what I needed and came up with the right one for me. Scott Mabry was the perfect salesmen for me. He took the time to listen to what I needed and came up with the right one for me. More

by LADYE8803 Verified Customer Verified Customer

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I would recommend this dealership to everyone. Katelyn was so helpful, and I walked out with my vehicle same day. Everyone was nice, friendly, and knowledgeable. Thank you! was so helpful, and I walked out with my vehicle same day. Everyone was nice, friendly, and knowledgeable. Thank you! More

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Sold me a vehicle worth $6000 less than the NADA value. Showed me the kbb of a hybrid model. So that was a big no no that’s fraud! And said the vehicle would haul 3000lb it won’t and if I knew that I would Showed me the kbb of a hybrid model. So that was a big no no that’s fraud! And said the vehicle would haul 3000lb it won’t and if I knew that I would never have bought it! Period! Many other lies from this xxx please everybody that reads this go to a different dealership. I don’t want anyone else going through this nightmare I’m dealing with. Instead of helping me he just turns it over to the corporate attorney. sorry excuse for a man! Liar manipulator deceitful sorry excuse of a human. God knows the truth!!! Remember that Mr. Bell ! More

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Even though my situation wasn’t the best, I was still able to get into a reliable car I love! 10/10 recommend Campbell Ford! able to get into a reliable car I love! 10/10 recommend Campbell Ford! More

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