Katherine Stern
Katherine Stern at Mercedes-Benz of the Woodlands
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Katherine Stern | Page 3

Sales Client Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
134 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

4 yrs, 10 mos

Languages Spoken

English English

5.0

134 Reviews

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134 Reviews of Katherine Stern

August 31, 2023

Dealership Rating
Employee Rating

The Woodlands Mercedes dealership is first class. They are always on their game! Great staff, super clean dealership and the snack area is always a nice while you’re waiting. We always buy our ca More

by revo362
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gutierrez, Gaston Reyes

Aug 31, 2023

Mercedes-Benz of the Woodlands responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 29, 2023

Dealership Rating
Employee Rating

We have worked with this dealership for several years. We keep coming back because of the quality of people, the way they treat you and the service they deliver. From sales to service, they always tak More

by mplantdds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manny Hiotis, Gaston Reyes

Aug 29, 2023

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 27, 2023

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Amazing experience. Ms. Stern and her team made sure we got what we needed. Highly recommended More

by fatsaucemcghee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nic Botusan

Jul 28, 2023

Mercedes-Benz of the Woodlands responded

Thanks for sharing about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 12, 2023

Dealership Rating
Employee Rating

Katherine was by far the best car salesperson i’ve ever came across ! She helped me purchase my first car at 19 years old and made it such a smooth process . More

by aerial0609
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 12, 2023

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with Katherine and our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 06, 2023

Dealership Rating
Employee Rating

Katherine was excellent to work with. Very knowledgeable and accommodating. I recommend her and Erich to anyone shopping for a car but unsure what is available! More

by karennuss
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Erich Beasley

Jul 07, 2023

Mercedes-Benz of the Woodlands responded

It's great to hear that Katherine was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 23, 2023

Dealership Rating
Employee Rating

One of the nicest and most professional dealerships I have ever been too in a long time. Employees were very friendly and helpful and helped me with everything I needed and more. You know the dealershi More

by Richard M.
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Manny Hiotis, David Gonzalez , Fred Gallucci , Isaiah Martinez

Jun 25, 2023

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review, Richard. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 18, 2023

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Employee Rating

Listened to what I was looking for, evaluated, and gave me what I wanted,. No pressure, no trying to give me something I don’t need,…etc They even went the extra mile and stayed late waiting for me to ar More

by Fady.iskander
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gutierrez

May 18, 2023

Mercedes-Benz of the Woodlands responded

Here at Mercedes-Benz of the Woodlands, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 27, 2023

Dealership Rating
Employee Rating

Outstanding dealership with phenomenal top notch service! Extremely pleased with the attention to detail and customer oriented care I received from my sales reps, Katherine and Manny. Their manager Justin an More

by Tony N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2023

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 18, 2023

Dealership Rating
Employee Rating

Overall great experience! We were in and out quickly with all of our questions answered and the perfect vehicle. More

by artrod84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paula Alpha, Sammy Mourtada

Mar 20, 2023

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 14, 2023

Dealership Rating
Employee Rating

Katherine was excellent! She was very attentive and provided amazing service from start to finish. She made the process smooth and ensures I was well taken care of. More

by Hope
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gutierrez

Mar 15, 2023

Mercedes-Benz of the Woodlands responded

Here at Mercedes-Benz of the Woodlands, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience working with Katherine, and it was a pleasure having you at the dealership. We appreciate your review! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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