Katrin Bassenger
Katrin Bassenger at Mercedes-Benz of Arcadia
Refer Me

Katrin Bassenger | Page 14

New car Certified Sales Consultant and Used cars MB & Sprinters

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

Contact Me
5.0
139 Reviews

Dealership Experience

7 yrs, 8 mos

Industry Experience

11 yrs, 11 mos

Specialties & Trainings

Sprinter and Metris certified sales Representative

Sprinter certified sales Representative

5.0

139 Reviews

Write a Review

139 Reviews of Katrin Bassenger

May 31, 2018

Dealership Rating
Employee Rating

Great service! No games! I got a car today for my mother from Katrin Bassenger she went out of her way to deliver the car to us and she didn’t have to. She listened to the car More

by Soraya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2018

Mercedes-Benz of Arcadia responded

We are so happy that you had a great time working with our team and that we were able to help you find exactly what you were looking for! We value your kind feedback and always enjoy providing you with an exceptional experience! Please let us know how else we can assist you in the future!- Huy Nguyen, Customer Service Manager

April 06, 2018

Dealership Rating
Employee Rating

Great deal & customer experience I ordered a custom build of 2018 GLC300 from Mercedes Benz of Arcadia after three other Mercedes dealerships (Ontario, Beverly Hills, and Santa Monica More

by Sergii Shymko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Wong, Artemis Zou

March 30, 2018

Dealership Rating
Employee Rating

Great experience We recently visited Mercedes-Benz of Arcadia where we were provided a great customer service from Ms. Katrin bassenger. She was very professional and More

by Oabedi2018
Recommend Dealer
Yes
Apr 06, 2018

Mercedes-Benz of Arcadia responded

We are so happy that you had a great experience working with us! Thank you for the kind words, we look forward to seeing you again soon! Don't hesitate to let us know how else we can assist you!- Huy Nguyen, Customer Service Manager

February 28, 2018

Dealership Rating
Employee Rating

Amazing Experience Wanting to get a GLC for a while but had not had the time to look into it. Last Tuesday, we finally had some time to shop for the car. We searched Rus More

by Oscar C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2018

Mercedes-Benz of Arcadia responded

We are thrilled to hear that our team was able to provide you with the high-quality level of service that we believe you deserve! Thank you for taking the time to share your experience with us, & thanks again for choosing Mercedes-Benz of Arcadia- Huy Nguyen, Customer Service Manager

December 19, 2017

Dealership Rating
Employee Rating

Best experience of my life at a dealership. I had Katrin bassinger and she was super awesome! I walked in to simply look at one car n end up leaving with the car of my dreams. I couldn't have do More

by Brittanylovee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2018

Mercedes-Benz of Arcadia responded

Brittany, Thank you for the wonderful review. I am happy to know that Katrin was easy to work with and welcoming.We hope you love our new vehicle, and thank you for your business! - Huy Nguyen, Customer Service Manager

October 30, 2017

Dealership Rating
Employee Rating

Sales review for Katrin Basenger I drive all the way from Corona to lease my c300 from Kat. She provides me the best customer service, super efficient and cares for her customers and More

by Reyna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2017

Mercedes-Benz of Arcadia responded

Reyna, Thank you for driving the extra distance to work with us here at Mercedes-Benz of Arcadia! We also appreciate your fantastic compliments to our team member, Kat! We hope you love your new Mercedes-Benz C300! - Huy Nguyen, Customer Service Manager

September 29, 2017

Dealership Rating
Employee Rating

Kat made our day! Kat made my first car buying experience so seemless and smooth. She helped us out from start to finish with no problems. Thank you kat More

by Jlim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2017

Mercedes-Benz of Arcadia responded

So glad to hear about your fantastic experience with Kat! I am happy to know that she delivered a smooth experience. Thank you for choosing Mercedes-Benz of Arcadia. - Huy Nguyen, Customer Service Manager

September 19, 2017

Dealership Rating
Employee Rating

Amazing experience I recently visited the Rusnak Mercedes Show room in arcadia and was helped out by a lovely sales person named Kat Bassenger. She was very helpful. Tre More

by Betty Sargent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2017

Mercedes-Benz of Arcadia responded

Betty, Thank you for your great feedback about your recent purchase experience. I am happy to know that Kat provided a great experience for you. - Huy Nguyen, Customer Service Manager

September 18, 2017

Dealership Rating
Employee Rating

Best experience with Rusank! Thank you Kat, I bought a gle350 as a birthday present. She nice & Professional patience~ believe that you will have a good experience with her!! More

by 990011z z j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2017

Mercedes-Benz of Arcadia responded

Congratulations on your new GLE 350! I am glad to hear that you had a great experience with Kat. Enjoy your new vehicle!- Huy Nguyen, Customer Service Manager

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