Katrin Bassenger
Katrin Bassenger at Mercedes-Benz of Arcadia
Refer Me

Katrin Bassenger

New car Certified Sales Consultant and Used cars MB & Sprinters

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

Contact Me
5.0
138 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

11 yrs, 10 mos

Specialties & Trainings

Sprinter and Metris certified sales Representative

Sprinter certified sales Representative

5.0

138 Reviews

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138 Reviews of Katrin Bassenger

April 19, 2024

Dealership Rating
Employee Rating

Katrin Bassenger was very easy to work with. She listened carefully to our needs in search of the new vehicle... then gave us recommendations and options with explaining all the cons and pros of More

by Sonia
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brenda Simuta

Apr 21, 2024

Mercedes-Benz of Arcadia responded

Hi Sonia, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

April 16, 2024

Dealership Rating
Employee Rating

Well it starts off with our salesperson Kathleen. This is the only way we would have purchased the car. She helped us pick the right car and hand held the process right to the end. Finance was great. More

by artca.roy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 19, 2024

Mercedes-Benz of Arcadia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. We are always more than happy to assist you if anything else comes up. Take care! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

March 15, 2024

Dealership Rating
Employee Rating

Very customer friendly and treated like royalty. Katrin Bessinger is very honest and professional and not pushing in the contrary she very patience and understanding. Love her attitude and kindness More

by v2869440
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 17, 2024

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star review and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

March 06, 2024

Dealership Rating
Employee Rating

Great service. ...The whole experience was quick , thorough and efficient! Love Rodney and Katrina! Happy Customer:) More

by richiepacheco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katrina Morris, Daniela Cabuto

Mar 09, 2024

Mercedes-Benz of Arcadia responded

Hi Richiepacheco, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Arcadia

February 15, 2024

Dealership Rating
Employee Rating

I loved the way Katrin treated me. She is a top noche sales Rep. she explained everything to me from beginning to the end. A professional who delivers. I recommend her if you are looki More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 17, 2024

Mercedes-Benz of Arcadia responded

Hello Joe, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

January 29, 2024

Dealership Rating
Employee Rating

Thank you Katrin for great service You make our dreams come true Highly recommend to anyone who needs any help to look for Katrin. She is amazing More

by Mata_822
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 01, 2024

Mercedes-Benz of Arcadia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. If you have any further questions, please give us a call. We're always happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

December 31, 2023

Dealership Rating
Employee Rating

Thankyou so much to Katrin Bassenger for always taking care of my family in purchasing a car. Today I purchased my first Mercedes Car and I couldn’t have done with without Katrin and the rest of the Merce More

by DaliaR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Mercedes-Benz of Arcadia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Arcadia! If you have any further questions, please give us a call. We're always happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

December 31, 2023

Dealership Rating
Employee Rating

Staff is really nice. Very helpful. I went to get my car serviced. I couldn't be happier with the service I received. While I was there Katrin showed me around to see More

by Perla R.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Mercedes-Benz of Arcadia responded

Hi Perla, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

December 30, 2023

Dealership Rating
Employee Rating

As always Katrin is my favorite sales woman to go to. She helped me pick out my first Mercedes car uniquely for me and walked me through every detail to make sure I made the right choice. Shes very knowl More

by DaliaR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Mercedes-Benz of Arcadia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Arcadia! If you have any further questions, please give us a call. We're always happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

December 28, 2023

Dealership Rating
Employee Rating

Katrin, the dealer specialist extraordinaire! Her expertise and professionalism made buying my new car an absolute delight. She simplified the process, ensuring a smooth and efficient experience More

by genesissierra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2023

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

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