Keith Mattingly | Page 3

Outstanding detail oriented and fast service. Very well organized and the service personnel were effective communicators. Very well organized and the service personnel were effective communicators. More

by hanowork Verified Customer Verified Customer

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Service department was professional and got my Volvo in and out quickly, and they kept the inside clean (floor mats etc). On another note, the waiting room and show room looked a little unkempt. Offices and out quickly, and they kept the inside clean (floor mats etc). On another note, the waiting room and show room looked a little unkempt. Offices needed some organization upon customers coming in to show room. Coffee area needed some wiping down early in the morning. More

by suki06379 Verified Customer Verified Customer

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Thorough analysis, great communications between the team and t customer. I find the service department very easy to work with. and t customer. I find the service department very easy to work with. More

by LSKLAVER Verified Customer Verified Customer

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Overall, it was a positive experience thanks to the effective communication system and friendly staff. The text update system was extremely convenient, providing timely notifications about the status o effective communication system and friendly staff. The text update system was extremely convenient, providing timely notifications about the status of my vehicle throughout the maintenance process. I appreciated being informed when my car was received, any additional recommended services, and when it was ready for pickup. This level of transparency made the whole process seamless. More

by kaemanft Verified Customer Verified Customer

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It wouldn't matter if there was a Volvo dealership closer to my home, I'd still drive over that darn bridge to get to Secor. I'm very appreciative of your staff and the service. to my home, I'd still drive over that darn bridge to get to Secor. I'm very appreciative of your staff and the service. More

by NANCY.SEAGER Verified Customer Verified Customer

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Superb Volvo service department. Consistently excellent over many years across multiple vehicles. Eric has gone way above what's merely necessary to ensure every service visit is to Consistently excellent over many years across multiple vehicles. Eric has gone way above what's merely necessary to ensure every service visit is top notch. More

by DRDRUGDEV Verified Customer Verified Customer

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I thought Eric did an excellent job. The check in and check out process were done very efficiently and courteously. The smoothest I have ever experienced. Definitely a 10. George I di The check in and check out process were done very efficiently and courteously. The smoothest I have ever experienced. Definitely a 10. George I did note meet with Keith Mattingly, but I could not submit this survey without rating him. I have no basis to rate him More

by GEORGE@ESSEXCT.NET Verified Customer Verified Customer

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Excellent service. Courteous and on time. Very good computer records of every conversation we had about my car. Courteous and on time. Very good computer records of every conversation we had about my car. More

by JOHN@JFABBOT.COM Verified Customer Verified Customer

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Quick service. They listen carefully as they diagnosed problems. Would recommend them. I've owned 5 Volvo 🚗 They listen carefully as they diagnosed problems. Would recommend them. I've owned 5 Volvo 🚗 More

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Terrific, timely and professional service, solved a problem in minutes that another dealer had spent hours working on without success problem in minutes that another dealer had spent hours working on without success More

by JOESAUNDERS1959 Verified Customer Verified Customer

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