Kelly Byrd
Kelly Byrd at Bob Hook Chevrolet

Kelly Byrd

BDC Manager

Bob Hook Chevrolet

4144 Bardstown Rd
Louisville, KY 40218

5.0
51 Reviews

Kelly rules over the domain of online sales like a mother bear to her Cubs. If you want to brighten your day, pop in on him and the lovely ladies of online sales to chop it up for a bit. Kelly is the youngest of 7 siblings, but still has the spirit of a leader so he has coached basketball for over 25 years. In his spare time, find him at a golf course playing skins or a back-room poker table flopping cards. His motto in life is PALPS, Positive Attitude Leads to Positive Situations. It has brought him a long way considering at 5 years old he wanted to be a singing salesman (you read that right). Although singing is not part of his job, if you ask, he might start singing before the sentence leaves your mouth.

5.0

51 Reviews

Write a Review

Dealership Experience

10 yrs, 7 mos

Industry Experience

21 yrs, 7 mos

51 Reviews of Kelly Byrd

April 20, 2024

Dealership Rating
Employee Rating

Great experience very friendly and knowledgeable great buying experience max was great to deal with thanks Mike h and Jason in finance wife didn't know about it I'm glad she loved it More

by stoner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2024

Bob Hook Chevrolet responded

Hi stoner, Thank you for your 5-star review. We are glad to hear Mike and Jason made your car-buying experience excellent with us. We appreciate your business and look forward to seeing you soon. Take care. Sincerely, Bob Hook III General Manager

April 04, 2024

Dealership Rating
Employee Rating

Simple and straightforward process friendly people I personally work with Caleb he was very polite and helpful More

by Jacob Satterly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cecelia Browning , Caleb Lane

Apr 05, 2024

Bob Hook Chevrolet responded

Hi Jacob Satterly, Thank you for your positive review. We are delighted to hear Caleb helped get the vehicle you wanted. Thank you for choosing us. Take care. Sincerely, Bob Hook III General Manager

March 16, 2024

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Employee Rating

Working with the Bob Hook Team has been an absolute pleasure. Professional and quick responses. Thank you! More

by jannwb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2024

Bob Hook Chevrolet responded

Hi jannwb, Thank you for your 5-star review. We are delighted to hear you were satisfied with your visit. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

November 04, 2023

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Employee Rating

I’m very happy with my 2023 Chevy Trailblazer purchase. There was a little bit of confusion on which RS model I wanted, but Jimmy Harris was exceptional at resolving the issue and getting me out of there w More

by Shelby Stribling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Harris, Cecelia Browning

Nov 06, 2023

Bob Hook Chevrolet responded

Shelby, We're thrilled to hear that you're delighted with your 2023 Chevy Trailblazer purchase! We apologize for the initial confusion but are pleased that Jimmy Harris went above and beyond to resolve the issue and ensure you drove away with the perfect vehicle. Your kind words mean a lot to us, and we'll be sure to pass along your appreciation to Jimmy. Enjoy your new Trailblazer, and if you ever need assistance in the future, we're here to help. Safe travels! Sincerely, Bob Hook III General Manager

April 22, 2023

Dealership Rating
Employee Rating

The sells men where extremely nice and very knowledgeable about the different vehicles that they had on their lot. More

by Kobe Bryant
Recommend Dealer
Yes

Other Employees Tagged: Jason Dugger, William Dabney

Apr 24, 2023

Bob Hook Chevrolet responded

Hi Kobe Byrant, We appreciate your 5-star review. We are delighted to hear you were satisfied with your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III General Manager

April 05, 2023

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I'm from out of state and the folks at Bob Hook Chevy were super easy to deal with. I primarily communicated with Kelly and Tyler over text messages which was very convenient for me. They were very qui More

by thesmithfamily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 06, 2023

Bob Hook Chevrolet responded

Hi thesmithfamily, We appreciate your 5-star review. We are delighted to hear our team went above and beyond during your buying experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III General Manager

December 30, 2022

Dealership Rating
Employee Rating

Worked with Jessica Smith at Bob Hook to sell my vehicle. She was very professional, courteous, and provided a 5 star experience. Highly recommend working with her and the team at BH. Thanks! More

by dbramlett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Higdon , Jessica Smith

Jan 03, 2023

Bob Hook Chevrolet responded

Hi dbramlett, Thank you for your 5-star review. We are delighted to hear Jessica was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

December 03, 2022

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Employee Rating

Everyone was totally helpful in finding me the truck that I wanted. They accepted my reasonable offer and did not pressure me at all. Bill Dabney even programed the truck's Bluetooth to work with my cellph More

by joeandelaine
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 05, 2022

Bob Hook Chevrolet responded

Hi joeandelaine, We appreciate your 5-star review. We are delighted to hear Bill, Kelly, and Cecilia made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Bob Hook III, General Manager

September 19, 2022

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Employee Rating

Was very pleased with the customer service and love my new car was a very friendly place I recommend buying a car here More

by Tamcats73
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Dugger, Max Minzenberger

Sep 20, 2022

Bob Hook Chevrolet responded

Hi Tamcats73, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III, General Manager

September 17, 2022

Dealership Rating
Employee Rating

No pressure sales staff and they took great care of us. Process was super easy! More

by acvanloon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Dugger, William Dabney

Sep 19, 2022

Bob Hook Chevrolet responded

Hi acvanloon, Thank you for your 5-star review. We are delighted to hear our team took excellent care of you during your visit. We hope to see you soon. Have a great day. Sincerely, Bob Hook III, General Manager

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