Kelly Poppleton
Kelly Poppleton at Bill Kay Nissan
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Kelly Poppleton

Service Advisor

Bill Kay Nissan

1601 Ogden Ave
Downers Grove, IL 60515

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5.0
9 Reviews

Dealership Experience

1 yr, 4 mos

Industry Experience

9 yrs, 11 mos

5.0

9 Reviews

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9 Reviews of Kelly Poppleton

October 11, 2023

Dealership Rating
Employee Rating

They seem nice. They fixed my muffler when it disappeared. They cleaned my air filter too. More

by DoIhave2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ric Funston, Robert Tyminski , Carl Beckstrom

Oct 13, 2023

Bill Kay Nissan responded

Hi Doihave2! We're so happy we were able to help you out!

October 10, 2023

Dealership Rating
Employee Rating

I always have great service here, the service workers are the best!!! Keep up the fantastic work More

by dixon6182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ric Funston, Robert Tyminski , Carl Beckstrom

Oct 13, 2023

Bill Kay Nissan responded

Hi Dixon6182, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

October 07, 2023

Dealership Rating
Employee Rating

Always excellent service from the call to schedule service to the explanation and recommendations provided. More

by Mas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ric Funston, Robert Tyminski , Carl Beckstrom

Oct 09, 2023

Bill Kay Nissan responded

Mas, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

August 27, 2023

Dealership Rating
Employee Rating

Everyone was so kind and helpful. As a woman without a lot of enthusiasm or experience with car buying, I worried that I would feel upsold or condescended to, but that fear couldn’t h More

by DIANA.PETERS18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Zoumboulis, Steve Berman, Tim Anzalone, Art Diraduryan , Randall Caldwell, Nikolay Filchev

Aug 28, 2023

Bill Kay Nissan responded

DIANA.PETERS18 Thank you for your very kind comments and phenomenal review.

August 07, 2023

Dealership Rating
Employee Rating

Prompt and Quick Service. Explained the things and very friendly in their approach. Thank you. More

by ktmanikanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2023

Bill Kay Nissan responded

Thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

July 29, 2023

Dealership Rating
Employee Rating

We've been using them for 12 years and always seems just fine. No complaints. More

by Jcgammons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ric Funston, Robert Tyminski , Carl Beckstrom

Jul 31, 2023

Bill Kay Nissan responded

Jcgammons, we are glad we could help!

July 23, 2023

Dealership Rating
Employee Rating

My experiences so far with the Downers Grove location have been nothing but exceptional. I never feel pressured to have more work done to my car than I feel necessary and they are pleasant to deal with. More

by Stephaniejgamble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ric Funston, Robert Tyminski , Carl Beckstrom

Jul 24, 2023

Bill Kay Nissan responded

Stephaniejgamble, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

July 13, 2023

Dealership Rating
Employee Rating

It was a Quick turnaround. They were able to get me back on the road. Thank you! More

by JODEE BAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2023

Bill Kay Nissan responded

JODEE BAKER thank you for a fantastic star rating!!!!!!!

July 08, 2023

Dealership Rating
Employee Rating

They got me in and out in a very reasonable amount of time very happy with there service. More

by george.gacic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

Bill Kay Nissan responded

George.gacic, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

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