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Kelly Sandefur
Kelly Sandefur
Service Advisor
Walter's Mercedes-Benz of Riverside
3213 Adams Street
Riverside, CA 92504
30 Reviews
30 Reviews
Write a Review30 Reviews of Kelly Sandefur
April 04, 2024
My visits to Walter’s Mercedes -Benz of Riverside, had never disappointed me, the Manager and the team who work on my E350 always aim to satisfy me as a customer. Thank you Kelly Sandefur for your time an never disappointed me, the Manager and the team who work on my E350 always aim to satisfy me as a customer. Thank you Kelly Sandefur for your time and support to resolve any issues or problems that may come up. I really appreciate you and your Manager Mark I More
by Mrslbennett
Other Employees Tagged: Mark Interlicchia
Helpful 
February 27, 2024
Kelly Sandefur is my Service Advisor. Recently had warranty service completed at Walter's MBZ. She kept me informed as to progress of the service. Very thorough & professional to communic Recently had warranty service completed at Walter's MBZ. She kept me informed as to progress of the service. Very thorough & professional to communicate with. More
by vico.czarniecki
February 17, 2024
Kelly Sandefur was extremely helpful, efficient and polite. My car service was quick and had no surprises. She kept me informed along the way. I had my car before I knew it. I will continue to come polite. My car service was quick and had no surprises. She kept me informed along the way. I had my car before I knew it. I will continue to come to my Riverside Walter’s location bc I’ve been a loyal customer for over 20 years and they never disappoint. More
by camelia wogu
February 16, 2024
As a woman, I was so happy that there was a female service representative. Kelly Sandefur is awesome! Kelly worked quickly to get me a loaner vehicle, and communicated with me often on the progress be service representative. Kelly Sandefur is awesome! Kelly worked quickly to get me a loaner vehicle, and communicated with me often on the progress being my car. I look forward to the next time I need to take my car in for service. All of the service employees were very polite and helpful. More
by kimberleysm6
February 13, 2024
Kelly Sandefur is my specialty. She has a super inviting personality and a high standard service. She actually goes above and beyond explaining in detail the service done on my She has a super inviting personality and a high standard service. She actually goes above and beyond explaining in detail the service done on my cars . Thank you Kelly More
by arlet
February 09, 2024
I have had my vehicle serviced at Mercedes Benz dearship multiple times and the customer service has always been great but Kelly Sandefur definitely supersedes all other times. I had to get a rental and so multiple times and the customer service has always been great but Kelly Sandefur definitely supersedes all other times. I had to get a rental and so after asking all my questions over my car and service when it came to be switched to the rental dept and hand over my car for the mechanics she asked me do you have everything you need from your car and I said yes and they she started naming like and remotes or extra keys or cell phone charger and for me that was the “setting the bar” . She could have easily just said okay and took me over to the next dept. But she made sure to ask any what I would consider “easy things to forget then realize we need them when we don’t have them”. It was definitely appreciated and stood out for me. More
by Sarahleota0413
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