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Kelsea Crownover
Kelsea Crownover at Dick’s CJDR of Wilsonville

Kelsea Crownover

Service Drive Manager

Dick’s CJDR of Wilsonville

25600 Southwest Parkway Center Drive
Wilsonville, OR 97070

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3 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

12 yrs

Languages Spoken

English English

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3 Reviews

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3 Reviews of Kelsea Crownover

March 29, 2025

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Employee Rating

is not pending completion of the service They left the coolant cap open no muy car More

by cristobaldelahoz1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 03, 2025

Dick’s CJDR of Wilsonville responded

Thank you for your feedback. I understand your concerns about the coolant cap issue with your vehicle. At Dick's Chrysler Jeep Dodge of Wilsonville, we take such matters seriously. We will reach out to you soon to address this situation and find a resolution. Your experience is important to us, and we appreciate your patience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 22, 2025

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Employee Rating

The service department was timely and did the work necessary a good job and experience thank you More

by johnrealty
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kassidy Donado, Brianna Heddings

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February 10, 2025

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Employee Rating

Sales team was good but the service team is shady and do not care about customers. Do not take your vehicle to get serviced at Dick’s wilsonville More

by Shayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kylie Lima

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Feb 12, 2025

Dick’s CJDR of Wilsonville responded

Thank you for sharing your concerns, Shayne. We appreciate your feedback regarding your experience with our service team at Dick's Chrysler Jeep Dodge of Wilsonville. Your observations are valuable to us, and we want to understand more about your situation. Please feel free to reach out to me directly so I can address your concerns and work towards a resolution. We are committed to providing quality service and appreciate the opportunity to improve. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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