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Brianna Heddings
Brianna Heddings
Service Advisor
Dick’s CJDR of Wilsonville
25600 Southwest Parkway Center Drive
Wilsonville, OR 97070
12 Reviews
12 Reviews
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12 Reviews of Brianna Heddings
June 14, 2025
Numerous issues with service department. Communication and follow through are terrible. I took my wrangler in for a few concerns, only one of which was addressed, and I was told I would need Communication and follow through are terrible. I took my wrangler in for a few concerns, only one of which was addressed, and I was told I would need to bring my vehicle BACK another time to fix the remaining issue. More
by lesley.cazares
Other Employees Tagged: Krysta Lemley
May 12, 2025
I purchased a 2022 Chrysler Pacific mini van a couple weeks ago. When drove the van home, I discovered a tapping sound coming from Glove compartment area and was concerned as same issue I had a coupl weeks ago. When drove the van home, I discovered a tapping sound coming from Glove compartment area and was concerned as same issue I had a couple years ago on a Jeep Wrangler. Contacted sales and reported issue found in owning the vehicle less than 24 hours. Sales had me return the van and they would diagnose and repair at no cost to me. Service resolved the problem and even installed two floor panels pull rings that were observed to be broken during van check out and test drive. xxxxx Auto Group went above and beyond in their customer satisfaction Sustainability and acted fairly with compassion toward customer as myself. Therefore, I highly rate this dealership 5 Star. More
by PierreS
Other Employees Tagged: Jackie Wright
March 23, 2025
Breanna is a great service representative. I called to make an appointment got in almost the next day. Lights were flashing when the switch wasn't on. They found a faulty switch. Brian is very I called to make an appointment got in almost the next day. Lights were flashing when the switch wasn't on. They found a faulty switch. Brian is very professional and very nice to talk with. More
by rangerhawk
Verified CustomerMarch 22, 2025
The service department was timely and did the work necessary a good job and experience thank you necessary a good job and experience thank you More
by johnrealty
Other Employees Tagged: Kassidy Donado, Kelsea Crownover
March 10, 2025
I was pleased at the quality of the work…vehicle service was done, including tire rotation, and top off of fluids, which I did not even ask for but was done anyway. I will definitely be coming back here for was done, including tire rotation, and top off of fluids, which I did not even ask for but was done anyway. I will definitely be coming back here for my future services. More
by cpsuriano
February 28, 2025
Great dealership. Customer service is awesome. I would definitely recommend this dealership. Thank you, I love my truck. Customer service is awesome. I would definitely recommend this dealership. Thank you, I love my truck. More
by getemail
Other Employees Tagged: Joshua DeLaunay
February 26, 2025
for paying $2800. 00 on my last 2 visits to get my 2015 Jeep Grand Cherokee repaired and informing Bri that this was my only means of transportation, the dealership cou 00 on my last 2 visits to get my 2015 Jeep Grand Cherokee repaired and informing Bri that this was my only means of transportation, the dealership could not provide me with a loaner car for the years that I have been a loyal customer to Dick's and purchased my 2015 Jeep from the Dick's .Since my appointments have been made weeks in advance, there should be a loaner car available to me and for spending the amount of $ for the repairs, the dealership should have provided me with a loaner car. More
by dlchinn3
Other Employees Tagged: Eric Austin, Michael Johnston, Ryan Cornelius
February 14, 2025
I have not always been happy with Wilsonville Jeep. They have had a lot of employee changes. Recently I got the pleasure to work with Brianna. I told Brianna about my past experience with Wilsonville J They have had a lot of employee changes. Recently I got the pleasure to work with Brianna. I told Brianna about my past experience with Wilsonville Jeep. Brianna asked me to give them another try. I’m glad I did. Brianna not only solved my problem, she restored my faith in Wilsonville Jeep. Please, give Wilsonville Jeep another try. I think you will like what you see. More
by Sheila
February 13, 2025
The service was great. Brianna did a good job communicating, was friendly, and easy to work with. The waiting area was as nice as I’ve ever seen. The only issues were I did Brianna did a good job communicating, was friendly, and easy to work with. The waiting area was as nice as I’ve ever seen. The only issues were I didn’t get a written report of my trucks condition and the service was very expensive. More
by karl13
