Kelvin Swinson
Kelvin Swinson at Coastal Kia
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Kelvin Swinson

Product Specialist

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
189 Reviews

Kelvin is a Wilmington, NC native and local graduate of E.A. Laney High School. He has been on Pat Koballa’s winning team since 2001. Kelvin has extensive automotive dealership experience including Finance Manager, Internet Manager, Service Advisor and Service Manager. He enjoys walking and reading when he is not busy at work exceeding his client’s expectations.

Dealership Experience

23 yrs, 2 mos

Industry Experience

23 yrs, 2 mos

Specialties & Trainings

Elite Sales Kia

Languages Spoken

English English

Employee Video

4.8

189 Reviews

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189 Reviews of Kelvin Swinson

May 12, 2024

Dealership Rating
Employee Rating

Serviced my car even though I came in on the wrong day. Was very helpful. More

by ROSELYNN302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren Gokey

May 14, 2024

Coastal Kia responded

Great news! Thank you for the five star review and gracious feedback. We are thrilled to hear our service team exceeded your expectations. Thank you for the high marks for Kelvin Swinson and Darren Gokey. Please do not hesitate to reach out if you need anything. Thanks again!

May 10, 2024

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The dealership was great! Found myself needing a car unexpectedly and they were able to get me in a car I love at the price point I needed! More

by madisongrubb2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 10, 2024

Coastal Kia responded

Great news! Congratulations! We appreciate the opportunity and are thrilled to hear our Product Specialist Kelvin Swinson exceeded your expectations. Thank you for the five star review. Enjoy! thank you for choosing Coastal Kia.

May 09, 2024

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I had a pleasant experience. Calvin was very good and professional. I would buy another car from Kia. More

by GLPHILLIPSAUTOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 10, 2024

Coastal Kia responded

Fantastic news! Thank you! We are thrilled to hear our Product Specialist Kelvin Swinson earned your trust. Congratulations and enjoy!

May 03, 2024

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Amazing Dealership! People were very patient with me and did not give up to give me my dream car. Will not let you leave without trying everything to get you what you wa More

by Deyleny G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

Coastal Kia responded

Wow! Thank you! We sincerely appreciate the high praises and five star review. We are happy to hear our team exceeded your expectations during your recent visit. We love the feedback including, "will not let you leave without trying to get you what you want. Love it here!" We strive to deliver a truly exceptional experience to every client during every visit. Thanks again. Enjoy!

April 29, 2024

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Kelvin was great to work with. He understood out needs and helped us find the best deal. He knew we didn't have a lot of time and expedited the process. We would definitely work wi More

by KRISTALYNNWHITNEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2024

Coastal Kia responded

Thank you! Kelvin has been a Product Specialist for us for a long time. He is a true ambassador for our customer service efforts. It was thoughtful of you to recognize Kelvin by name. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Congratulations and enjoy!

April 07, 2024

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Excellent service and very knowledgeable about the KIA Carnival. All the staff were detail oriented and knowledgeable. More

by huntlry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 09, 2024

Coastal Kia responded

Congratulations on your recent Kia Carnival purchase! We strive to deliver a truly exceptional experience to every client during every visit. We love the feedback including, "all the staff were detail oriented and knowledgeable." Congratulations and enjoy!

April 06, 2024

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Prompt, responsive to needs, friendly, accommodating with appointments. Focused on getting me taken care of as professionally as possible. More

by DRJPRIDGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Coastal Kia responded

Great news! We sincerely appreciate the five star rating and compliments for our team. It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia!

April 05, 2024

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Great dealership. Kelvin really helped me on getting a car and purchasing not leasing. The owner is very nice and gets back to you right away. Finance dept very organi More

by DETTELBACHB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa

April 01, 2024

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Greeted immediately with a friendly person. Showed me the vehicle I was interested explaining all the brilliant features. Which is a lot. The dealership in xxxxxxxx is excellent. My salesman Ke More

by jmccullough194
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2024

Coastal Kia responded

Fantastic news! Thank you! We appreciate the high marks and amazing testimonial. It was thoughtful of you to mention our Product Specialist Kelvin Swinson by name. Congratulations and enjoy!

March 29, 2024

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Employee Rating

My my car is just awesome, love the handling. Can't wait to put it on the road for the real testing. I would like too thank you all for the kind work in helping me in this new journey. Once agai More

by pbeattyph24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Hamilton

Apr 01, 2024

Coastal Kia responded

Paulette, thank you so much! Your kind comments and high marks are greatly appreciated. Congratulations! It was thoughtful of you to go online and rate our Product Specialists Kelvin Swinson and Cody Hamilton with five stars. Enjoy! We are here if you need us.

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