Ken "Buzz" Buzby
Ken "Buzz" Buzby at Phillips Buick GMC
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Ken "Buzz" Buzby

Sales and Leasing Professional

Phillips Buick GMC

2160 US Hwy 441-27
Fruitland Park, FL 34731

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5.0
202 Reviews

Buzz got his nickname from his haircut and has been in the auto industry since Moby Dick was a minnow, which is to say, going on 37 years. About 10 years of that has been right here at Phillips Buick GMC. Buzz has been around so long he knows what tube socks are and who shot J.R. Just saying. Buzz likes the Eagles and the Bucs, so he hedges his bets. But most importantly, Buzz is known for excellent customer service. With Buzz, the sale does not end with the delivery of your vehicle. With Buzz in your corner, it is like having an extended warranty.

Dealership Experience

9 yrs, 8 mos

Industry Experience

38 yrs, 10 mos

Languages Spoken

English English

5.0

202 Reviews

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202 Reviews of Ken "Buzz" Buzby

April 27, 2024

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I like phillips. I like Buzz for salesman. I hope service department is as good More

by JBSMFG
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Recommend Dealer
Yes
Apr 30, 2024

Phillips Buick GMC responded

Thank you so much, for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, the Team at Phillips Buick GMC

April 27, 2024

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Great customer service! Definitely would recommend James for any of my car needs! He’s great and efficient More

by Matt
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jim Berlin

Apr 30, 2024

Phillips Buick GMC responded

We are delighted to hear that you had a positive experience with us, Matt. We strive to provide the best customer service possible and are glad that we could meet your expectations. Thank you for your kind words! Sincerely, the Team at Phillips Buick GMC

April 24, 2024

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When I need a car I go to Phillips. When I need a salesperson I go to Buzz! Never been disappointed and always a good buying experience. More

by Teodosio
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Recommend Dealer
Yes
Apr 26, 2024

Phillips Buick GMC responded

Thank you for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day! Sincerely, the Team at Phillips Buick GMC

April 22, 2024

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“Buzz” made this experience pleasant and easy after a very bad experience at a different dealership.Thank you for all your help! More

by Mlsumm1
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Recommend Dealer
Yes
Apr 24, 2024

Phillips Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, the Team at Phillips Buick GMC

April 21, 2024

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Ken Buzby was a pleasure to work with as he took the time to explain the different features on the 2022 GMC Terrain that we purchased and helped in setting them up for my wife and I. Took the time to an More

by Joetifer
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Recommend Dealer
Yes
Apr 23, 2024

Phillips Buick GMC responded

Thank you for taking the time to share your feedback regarding your experience at Phillips Buick GMC, and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, the Team at Phillips Buick GMC

April 20, 2024

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Buzz was very easy to work with. My whole experience at Phillips was very good. More

by BRYMCQUADE
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Recommend Dealer
Yes

Other Employees Tagged: Jim Berlin

Apr 23, 2024

Phillips Buick GMC responded

We are so happy to hear that your recent visit went so well for you! We will let our team know about your experience and we hope you will reach out to us if you have any questions. Have a great day! Sincerely, the Team at Phillips Buick GMC

April 11, 2024

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Kind and very accommodating There is never any pressure and they even come to my home to program my garage door opener with the car More

by Wpenglesbe
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Recommend Dealer
Yes
Apr 12, 2024

Phillips Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, the Team at Phillips Buick GMC

April 08, 2024

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Buzz was awesome! Made our purchase an enjoyable experience! Thank you Buzz and Phillips GMC Buick for making this an easy process! More

by Mlsumm1
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Recommend Dealer
Yes
Apr 11, 2024

Phillips Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Buzz was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, the Team at Phillips Buick GMC

April 03, 2024

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This is my third time working with Buzz and Phillips Buick GMC. Buzz always treats me with respect and takes my needs and budget into account when suggesting vehicles. I went in looking to buy an Acad More

by Teodosio
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Kevin

Apr 05, 2024

Phillips Buick GMC responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Buzz’s sales excellence is always consistent, and we're glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, the Team at Phillips Buick GMC

March 25, 2024

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It was a pleasure doing business with Buzz. No games or fast talking. Just honest good business ethics. We purchased our leased vehicle with ease. Buzz and Brandon were awesome. More

by Wrnljones
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Joiner

Mar 27, 2024

Phillips Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, the Team at Phillips Buick GMC

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