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Jim Berlin
Refer Me
427 Reviews
Jim Berlin is a family man who treats his customers the way he would like his family treated when bringing their cars in for service. Getting to the cause of a problem is the best way to resolve the issue and leads to the possibility of a warrantied service item. Either way, finding the “why” of a service problem leads to the proper actions being taken and a satisfied customer. Jim is a “car guy” and has been in the car business almost as long as he has been married, 35 and 36 years respectively. With 3 girls of his own and 3 grandchildren, it is easy to see why some of Jim’s hobbies involve flowers, plants and home repair. He balances it all with cruising, because Jim’s a cool grandfather. Between the Florida Gators and Tampa Bay Buccaneers, Jim has staked out his sporting interests and enjoys a business career where he wins the respect of employees and customers alike.
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427 Reviews of Jim Berlin
April 25, 2024
Awesome,Awesome,Awesome Awesome,Awesome,Awesome,Awesome,Awesome Awesome,Awesome,Awesome,Awesome,Awesome,Awesome people Awesome,Awesome,Awesome,Awesome,Awesome Awesome,Awesome,Awesome,Awesome,Awesome,Awesome people More
by Croberts17
Verified CustomerOther Employees Tagged: Cat Langbehn
Helpful 
April 22, 2024
The staff is courteous and professional. Great service. From Steve in sales to Jim in service, great experience. Great service. From Steve in sales to Jim in service, great experience. More
by indylin
Other Employees Tagged: Steve Songer
April 20, 2024
Buzz was very easy to work with. My whole experience at Phillips was very good. My whole experience at Phillips was very good. More
by BRYMCQUADE
Other Employees Tagged: Ken "Buzz" Buzby
April 20, 2024
Service dept was ok. Took Buick 2017 Encore there due to Intellink system repaired. Shuttle service was excellent. Rick the driver was great. Jim, service advisor, called Took Buick 2017 Encore there due to Intellink system repaired. Shuttle service was excellent. Rick the driver was great. Jim, service advisor, called when part was in to set up appointment. Said Wednesday was ok so that’s when I took and he said it was supposed to be there Thursday! Left it and when it was done, went to pick it up and pay. Cashier was the same person who answers the phone. While she was taking care of me she answered at least EIGHT calls. Good way to make mistakes! Not good !!!! My car is fixed just don’t know if we will be back. More
by TODDWM24
April 17, 2024
Second time we broke down in less than a year both times we were taken care of very quickly. Fast friendly service. we were taken care of very quickly. Fast friendly service. More
by ataboydave
Other Employees Tagged: Kiley Anderson, Zack Beserock
April 14, 2024
Overall a pleasant experience. All the staff in the maintenance area were cordial, knowledgeable and accommodating. First time I used the dealership since I bought my 2016 Ter All the staff in the maintenance area were cordial, knowledgeable and accommodating. First time I used the dealership since I bought my 2016 Terrain, other than using your Lighting Lube on a regular basis over the last five+ years. I"ll be back as the need arises. More
by FULLBIRDCO
Other Employees Tagged: Zack Beserock
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