Ken Cobb

Sales folks listened to what I wanted. My salesman was always willing to make every effort to see I bought a safe car…my number one concern. He spent extra time to ensure I knew about feat My salesman was always willing to make every effort to see I bought a safe car…my number one concern. He spent extra time to ensure I knew about features that were new to me. More

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Ken Cobs is an asset to your company he should be paid in gold he is very personable.and a good company man. gold he is very personable.and a good company man. More

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Very kind nice family feeling atmosphere put the customer first good consideration negotiations were very comfortable positive teamwork. first good consideration negotiations were very comfortable positive teamwork. More

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They are great and work as a team to get you into a great vehicle! vehicle! More

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I have just purchased our third car from Fred Anderson Toyota. Excellent service department and Carl Anderson, Sales provides excellent customer service/sales; exceeds expectations. Toyota. Excellent service department and Carl Anderson, Sales provides excellent customer service/sales; exceeds expectations. More

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It was a very simple and pleasent experience. All the people we came across were helpful and knowledgeable. All the people we came across were helpful and knowledgeable. More

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Thankful for Ken, Steve, and Taylor for PHENOMENAL customer service. I’m highly impressed with their professionalism and kindness. Ken Cobb is the reason I returned for another purchase. Steve and Tay customer service. I’m highly impressed with their professionalism and kindness. Ken Cobb is the reason I returned for another purchase. Steve and Taylor added to my wonderful experience. They all deserve a pat on the back for a job well done! More

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Carl, Mike in finance and Ken as the manager were wonderful to work with. They were helpful and created a great experience. wonderful to work with. They were helpful and created a great experience. More

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Today only I found that this dealership had sold me something called DEALER-ADDED EQUIPMENT AND SERVICES for $1299 which includes ZurichShield Interior protectant ZurichShield Exterior protectant something called DEALER-ADDED EQUIPMENT AND SERVICES for $1299 which includes ZurichShield Interior protectant ZurichShield Exterior protectant to my surprise when I reviewed the paperwork I do not see any mention about this "DEALER-ADDED EQUIPMENT AND SERVICES for $1299" . so its kind of they hide the information on paper, so none of the paper tell me what this ZurichShield protectent for interior or exterior is covering. so I googled it and found the detail and was satisfied but then realized where is this ZurichShield warranty information, as dealership never provided this to me. so today I went to dealership and asked about it. and to my surprise the ZurichShield warranty they had on my car is only for 1 year. for the price I paid this ZurichShield and its warranty should be for lifetime of the car or at-least 6 year,. this dealership is acted like a cheat when I asked how come you are charging full money from customer and buying them warranty for only 1 year and that too not disclosing it during time of sale. the warranty paper also do not have my signature. this dealership is not working in GOOD FAITH with customer. Ken Cobb should be trained so he understand how to talk to customer when it comes to trust issue, he knew that i was not provided any information about that 1 year warranty and what he told me is that i am giving you now, he should had shared this information when i got bunch of paper from dealership why this important paper was missing. this dealership cheated me by telling all good stuff about this ZurichShield protectant but hide me that its warranty is not lifetime or 6 year but just 1 year. they charged me approx. $1000 towards this ZurichShield protectant to give me only 1 year warranty . More

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Great service, sales and finance staff. Thanks Carl for another great experience over 16 years another great experience over 16 years More

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