Ken Connor

Dealer is engaging in deceptive pricing practices. I was looking at a car eligible for the EV used tax credit. The car was originally listed for 12K, which was asking too much for the car. After 2 mon I was looking at a car eligible for the EV used tax credit. The car was originally listed for 12K, which was asking too much for the car. After 2 months, they lowered the asking price to $8,900 but when I went to purchase the car, they told me that this new price included the $4,000 EV tax credit. Not only does their math not add up, but they are not even knowledgeable enough to know what the actual EV credit would be on this car. Extremely deceptive pricing practices. Especially considering only a portion of applicants are eligible for the tax credit. Please stay far away from this dealership. I’d be ashamed to be the general manager behind these deceptive practices. More

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Hands-down, the best car buying experience I have had in over a decade of buying and leasing cars. Straightforward, honest, no-frills and straight to the point, and also honored what I needed and what I was over a decade of buying and leasing cars. Straightforward, honest, no-frills and straight to the point, and also honored what I needed and what I was bringing to the table. For the first time in buying a car, I actually felt respected and understood, as a business partner. I couldn’t be happier and really enjoyed working with them. I work from home so I spent the day at the dealership and they gave me an office to work from all day and worked out everything quietly and efficiently and I felt so respected, and they truly know how to sell cars. They know the business and they know the customer and it truly shows. I will definitely be bringing everybody I know all the way out to Norwood for this kind of experience going forward. More

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Just dealt with NuCar VW of Norwood and it was a seamless transaction! This was my first purchase from them and it could not have gone better. My salesman Jay B was excellent from start to finish. The fina transaction! This was my first purchase from them and it could not have gone better. My salesman Jay B was excellent from start to finish. The finance department was also very helpful. If you’re looking for a new or used car, I would try NuCar VW in Norwood! More

by champion5 Verified Customer Verified Customer

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Extremely helpful and informative. Made the whole car buying process smooth and seamless. Highly recommend! Made the whole car buying process smooth and seamless. Highly recommend! More

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I had a terrible experience at this dealership they don’t care for their customers I purchased a vehicle 3 months ago and my battery on the car stopped working and they were charging me 450 to replace with a care for their customers I purchased a vehicle 3 months ago and my battery on the car stopped working and they were charging me 450 to replace with a new battery for a new car never going back ever again More

by DERICKLORENZI Verified Customer Verified Customer

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