Ken Gann | Page 6

I had never even seen this dealership before I purchased a car there, but after visiting them I soon found out why they won the dealership of the year award. I primarily dealt with Marc Brennan the salesma a car there, but after visiting them I soon found out why they won the dealership of the year award. I primarily dealt with Marc Brennan the salesman I bought the car from. He went out of his way to make me happy even going as far as buying touch up paint for me out of his own pocket, when I was disappointed to find it was not included with the car. In general in was the quickest and easiest car purchase I ever made and they deleivered on all promises made without my having to ask twice. It is an extremely friendly dealership, and not one person walked by me, my wife or my son without saying hello. The other salesmen all greeted us knowing full well I was already dealing with another salesman. When we picked up the car that I bought for my son, a number of other salesmen came over to give us tips about the car and some advice to my son on how to drive it. These included Ron Anderson and Ken Gann. Also I need to especially mention Charley Schaub who owned a year earlier version of the car we purshased. He spent a lot of time with us giving additonal information and telling us about some of the things he did with his car, that we might want to consider. Overall I would have to say that this experience is not what I am use to when visiting a car dealer. Even though the new thinking at some dealers is not to apply pressure, none of the ones I visited showed the friendliness of Marc, Charley and the others at Tom's Ford. Based on this, I expect to find similar treatment when I start using the service department. More

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My wife Bernice Herman purchased a 2012 fusion on 7/12 My wife Bernice Herman purchased a 2012 fusion on 7/12 and picked it up on 7/13 The salesman Ken Gann was extremly helpful and made us feel at h My wife Bernice Herman purchased a 2012 fusion on 7/12 and picked it up on 7/13 The salesman Ken Gann was extremly helpful and made us feel at home. He took the time to go over everything two old people should know about the car.He took care of the insurance, plates and registration. It was a pleasure to do business with him.Scott Nusbaum did a through and fun filled job of doing the paper work. Both men have great personalities More

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my fisrt contact was with Ken Gann, very helpful an accommodating. When I came in to purchase my car he wasn't there so ROD Anderson helped me through the process. The next day both Ken an Rod where th accommodating. When I came in to purchase my car he wasn't there so ROD Anderson helped me through the process. The next day both Ken an Rod where there to make my purchase go as smooth as possible. If there was any snag if came from your finance director Scott, Sorry Scott you were just too nice!!! I expected more pressure,fire an brimstone, chicken little (the sky is fallin) you need this TODAY... Just kidding Scott was also very helpful More

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Kenny made me feel very comfortable which was great as it took away the stress of buying a new car. He was very personable and funny!! He went out of his way to explain certain things about the car and the c took away the stress of buying a new car. He was very personable and funny!! He went out of his way to explain certain things about the car and the car's manual as well. It was a pleasure purchasing a car from Kenny and would definitely come back for my next car. Ps; I will make sure I recommend Tom's Ford to my friends and hopefully Kenny will be around to help them! Sincerely, Stacy More

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I went to a number of dealers in and around Union County I went to a number of dealers in and around Union County where I live and got the usual run-around. I was in the market for a new Super Duty cre I went to a number of dealers in and around Union County where I live and got the usual run-around. I was in the market for a new Super Duty crew cab pickup. I always felt on the defensive and disappointed by the lack of knowledge some salespeople have of their product. I did lots of research as to the options I wanted and the price I wanted to pay - no luck on a sale, though. Then I went on line to expand my search of dealers and read quite a few good reviews about Tom's Ford in Keyport. I sent them an e-mail and in no time, Ken Gann got back in touch and said he'd be happy to help. Well, I went down, met Ken and in now time had a GREAT deal on a truck EXACTLY with the options I wanted. Ken is a great guy who immediately puts you at ease. He knows his trucks well and gave me the deal I was looking for the first time - no back and forth stuff. Ken completely changed my opinion of your average car salesman. He's funny, personable and most of all honest. If you are looking for a new Ford, I definitely recommend going to see Ken Gann at Tom's Ford. Stan Y. Scotch Plains, NJ More

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No presure Sales, great service department. I an a long time returning customer and everyone is very friendly and always makes my visit a pleasent one. A really first class and well run dealership all arou time returning customer and everyone is very friendly and always makes my visit a pleasent one. A really first class and well run dealership all around. More

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Tom's Ford dealership is by far the most professional I have ever dealt with. They were very thorough in promptly getting answers to any questions I had. If my salesman wasn't immediately available, some have ever dealt with. They were very thorough in promptly getting answers to any questions I had. If my salesman wasn't immediately available, somebody else helped me. They were honest and upfront about everything. I was not pressured into making any decisions, which is completely different from any other experience I have had with a dealership. They went the extra mile to ensure that I was completely satisfied each step of the way. I will be going back for my next car. More

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The sales experience was pleasurable. I never felt hassled through the whole experience. I told Ken what I needed and how much I wanted to spend and he gave it to me. When it came time to get a loan hassled through the whole experience. I told Ken what I needed and how much I wanted to spend and he gave it to me. When it came time to get a loan there was some challenges, but Scott Nusbaum never gave up even when it seemed like I wasn't going to get approved Scott went the extra mile and made it happen. Both men were exceptional both professionally and on a personal level they made you feel like you knew them forever. I wouldn't hesitate to recommend Ken & Scott at Tom's ford in the future and to also buy from Tom's Ford again. More

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Our experience at Tom's Ford was a very good one. We visited several different dealerships in the area but did not receive the excellent service we did when we went to Tom's Ford. visited several different dealerships in the area but did not receive the excellent service we did when we went to Tom's Ford. More

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Well I have been looking for a new car for some time but was not sure what I wanted. When I went to Toms Ford and spoke with Ken Gann, I test drove the 2011 Ford Edge and fell in love with the car. I also t was not sure what I wanted. When I went to Toms Ford and spoke with Ken Gann, I test drove the 2011 Ford Edge and fell in love with the car. I also test drove the Ford Escape not such a smooth ride as the Edge. I was able to pick the color I wanted ie White with a brown leather interior. The technology in the car is amazing the my Ford Touch is Great takes some time getting use to but so far so good. All in all Iam very happy with this car it is everything I wanted and more. More

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