Ken Mercer | Page 3
Sales Manager
Heritage Honda Westminster
580 Baltimore Blvd
Westminster, MD 21157
A Honda Loyalist since 1990 when I purchased my first 1990 Honda Accord EX CPE. Today I enjoy drives with my wonderful wife in my brand new 2023 Honda Ridgeline while her 2024 Honda CR-V is in the garage. I truly enjoy helping others become a part of the Honda family.
Read moreDealership Experience
3 yrs, 7 mos
Specialties & Trainings
100% Honda Trained - 100% Dealer Rater Trained
105 Reviews
Write a Review105 Reviews of Ken Mercer
March 10, 2023
Chloe was friendly, honest, down to earth and easy to talk to. She understood our needs and personal circumstances. She went above and beyond to find the car we wanted at a different dealership and arr talk to. She understood our needs and personal circumstances. She went above and beyond to find the car we wanted at a different dealership and arranged to have it delivered while we waited. It was a long day but successful in the end. I highly recommend Heritage Honda! More
Other Employees Tagged: Chloe Ford , Jared Wright
January 31, 2023
I was worried I might encounter a high pressure sales team. We did not. Buying a vehicle here was a friendly low stress process. team. We did not. Buying a vehicle here was a friendly low stress process. More
Other Employees Tagged: Robert Mason, Robert Lee , Warren Tsang, Ryan Wehler
January 30, 2023
The whole experience was very pleasant and great. The workers helped alot and are very nice. The best dealership I have ever been too. The workers helped alot and are very nice. The best dealership I have ever been too. More
Other Employees Tagged: Robert Lee, Mark Fishman , Adam Barnes
November 16, 2022
I hate buying a new car. I would even rather go to the dentist. However, in all my years of buying cars, Chloe actually made it enjoyable. She is a valuable credit to Westmin I would even rather go to the dentist. However, in all my years of buying cars, Chloe actually made it enjoyable. She is a valuable credit to Westminster Heritage Honda. More
Other Employees Tagged: Mark Fishman, Chloe Ford , Adam Barnes
October 22, 2022
Chloe Ford was excellent went above and beyond to help us choose the right vehicle. Ryan Wehler sales manager was very helpful attending to our needs. Would recommend them both very honest. choose the right vehicle. Ryan Wehler sales manager was very helpful attending to our needs. Would recommend them both very honest. More
Other Employees Tagged: Lorri Kiser, Chloe Ford , Adam Barnes, Ryan Wehler
October 03, 2022
Heritage Honda has been very responsive to securing us a Honda. They have offered available vehicles at other retail stores and gave us the ability to participate in their upcoming vehicle allocation progra Honda. They have offered available vehicles at other retail stores and gave us the ability to participate in their upcoming vehicle allocation program. We are awaiting the delivery of our new Accord Sport. More
Other Employees Tagged: Chloe Ford
October 03, 2022
I typically do not like the car buying process but Mike Morales and the Team at Heritage Honda made the experience surprising enjoyable. I would definatly buy thru them again! Morales and the Team at Heritage Honda made the experience surprising enjoyable. I would definatly buy thru them again! More
Other Employees Tagged: Mike Morales,, Jared Wright
October 01, 2022
Rob Mason, Jared Wright and Ken Mercer were great to deal with. Very good car buying experience. with. Very good car buying experience. More
Other Employees Tagged: Robert Mason , Jared Wright
August 07, 2022
Ken Mercer and Heritage Honda has forever changed my feelings of buying a new car and the usual unpleasantness of playing games and price haggling. Me and my son were looking for an Accord just to road feelings of buying a new car and the usual unpleasantness of playing games and price haggling. Me and my son were looking for an Accord just to road test to compare between that and a Toyota Camry. Ken went out of his way to grab one from another store just for us to drive even though we told him we may not purchase a car from him. We already had quotes from other dealers and of course due to the shortage of vehicles they were way overpriced and had the fair market value adjustment prices added on to them. Let me tell you this is when Ken exceeded my expectations in every way of purchasing a vehicle! From the start he was extremely transparent on pricing, never pushy, beat our best quote, and on top of all that him and Heritage waived the fair market value price adjustment so we could complete the transaction and be 100% satisfied!! If Ken and Heritage Honda treats every customer that walks in their door like they did us- they will be in business forever and will have 100% customer satisfaction! Ken-Thank you again for going above and beyond to make us satisfied in every way from start to finish!!!!!! Tommy L More
Other Employees Tagged: Warren Tsang
August 05, 2022
Ken was the absolute best! He was very professional and cared a lot about the customer. He made sure the buying process went as smooth as possible and exceeded our expectations He was very professional and cared a lot about the customer. He made sure the buying process went as smooth as possible and exceeded our expectations! Highly recommend Heritage Honda Westminster and Ken! Thank you! More
Other Employees Tagged: Warren Tsang