"It Does Not Get Any Better"
I have owned several Ferrari and Maserati vehicles over the past 20+ years, and can assure you that the Boardwalk Custome Service Team headed by Steve Fordham, is second to none ..... anywhere. These are Special machines that should be considered 'almost family'......and the Boardwalk crew will welcome you!
Always spot on, always dependable and always eager to help.....whether minor details or major items...you will get their best advice and action to take. My advice.....take Boardwalk's....you will not regret it! Steve takes this business as if it were his own, as do his Partner co-workers. A truly rare find in this Go Go World. You will be a long term client and friend of these people....I have and will be as long as I own and care for these Wonderful works of Art and Performance. Join up and see for yourself.
"Ferrari service is excellent!"
Exceptional service with great communication to me during the process. Best service department in the DFW area! Steve is extremely knowledgeable about all aspects of Ferrari cars regardless of the age of the vehicle.
"service for 458 spyder"
the service staff...larry and paul are outstanding!
I have purchased two Ferraris from boardwalk and would go no where else!!
the guys that do the washing and detail are so kind and efficient..always smiling!!!
"Another great experience with Boardwalk..."
I've been doing business with Boardwalk since 2004, and they consistently impress and often exceed expectations.
In talking with others around the country, I've come to believe we (Dallas residents) are lucky to have such a great dealer serving us.
Thank you again, Boardwalk.
Other Employees Tagged:
I recently brought a Ferrari F430 Berlinetta I was considering to Boardwalk Ferrari in Plano, Texas for a Pre-Purchase Inspection. Even though I was not buying from Boardwalk, I was treated with outstanding courtesy. While in the showroom waiting to meet with the Service Advisor, we had the pleasure of speaking with Ken Murphy. This being our first visit to a Ferrari dealer, we had many questions. Mr. Murphy patiently and enthusiastically answered every question and gave us a wonderful tour of the facility. A true gentleman.
Our Service Advisor was a young man named Paul Frey. I have always been enamored with the Ferrari marque; I have often been described as a fanatic. The young Mr. Frey matches my ardor for the brand. He is a true Ferrarista. I enjoyed a lengthy conversation with Paul about all things Ferrari. He took a personal interest in the car I brought in and ensured that it was in excellent condition. This gave me the confidence to proceed with the purchase. The issues identified during the inspection were corrected elsewhere, as that was the preference of the seller, who was paying for the work. Were it up to me, I would have had Boardwalk do the repairs.
We thoroughly enjoyed doing business with Boardwalk Ferrari and would recommend them without reservation.
"Exceeded all expeu"
My 458 Italia was recently in the service department. I'm not local to the dealership and largely communicated via email. All responses were timely and every detail,was attended to and then some. Paul Frey was excellent and went above the call of duty to provide me and my car with excellent service. Ken Murphy was very accommodating and welcomed us and just made the experience that much better. Thank you Boardwalk Ferrari.
My most recent service experience was excellent. It was a routine state inspection for my 458 Spider and it was done promptly while I waited. I had a bottle of water and spoke with several of the very courteous staff. I enjoy visiting Boardwalk Ferrari and I appreciate the hard work that the service staff does to make my experience as a customer perfect. A car is only as good as the service that backs it up. A perfect car and perfect service make me a very happy customer. Thank you.
I have been a client of Boardwalk's for many years now. It is always a pleasure to deal with people on both the sales and service side. They are extremely professional, positive and aim to make your visit as pleasant as possible. I would recommend them without reservation.
"Continued good experiences"
They go through great lengths to answer all my questions in an simple and easy to understand explanation. I was able to see my new car even though they were still working on it,
"Did as they agreed on time and great customer service."
- Arnold Gachman
I respect their transparency and straightforward explanations and terms. Service has accommodated my needs and helped coordinate convenient times to arrange transportation when leaving my car for service.