Paul Frey
Paul Frey at Boardwalk Ferrari
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Paul Frey

Service Advisor

Boardwalk Ferrari

6300 International Pkwy
Plano, TX 75093

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5.0
473 Reviews
5.0

473 Reviews

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473 Reviews of Paul Frey

May 08, 2024

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Employee Rating

Can't say enough great things about Boardwalk Ferrari's Service Department. Paul Frey is truly the nicest person you will ever meet. Paul always takes great care of my Portofino's service needs. More

by iadame
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 08, 2024

Boardwalk Ferrari responded

We're so glad to know that Paul and our service department at Boardwalk Ferrari have been able to meet your needs! Thank you for the kind words, we appreciate it. Safe travels in your Ferrari Portofino!

May 08, 2024

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Employee Rating

Excellent experience at the service department with Paul Frey. He was efficient and I did not need to wait. More

by warrenjulie100
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 08, 2024

Boardwalk Ferrari responded

We're glad to know that you had an excellent experience with Paul at Boardwalk Ferrari. Efficiency is key, and we're happy it made a difference for you!

May 05, 2024

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Fantastic service, knowledgeable service advisors, reasonable prices and superb waiting area, with good coffee 😀 They have a drop off box too. More

by rahulmane
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joaquin Alonso

May 06, 2024

Boardwalk Ferrari responded

Rahul, we're delighted to know you enjoyed our service and amenities at Boardwalk Ferrari. Thanks for the positive feedback!

May 01, 2024

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I had my car in for a check engine light. The error code was related to a battery cable for the hybrid battery. It turned out that there was not a problem and that all of the codes just nee More

by jtay44
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 02, 2024

Boardwalk Ferrari responded

We're glad to know our service department at Boardwalk Ferrari was thorough in diagnosing and addressing your check engine light issue. We always aim for top-notch customer satisfaction! Thanks for the review.

April 21, 2024

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Always excellent customer service and service - from the beginning to end. Paul Frey is always quick and thorough in his follow up and responses. Thank you for taking care of our service needs. More

by nina.g.essex
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 22, 2024

Boardwalk Ferrari responded

We're glad to know that you've consistently had excellent experiences with us at Boardwalk Ferrari. It's great to see Paul and our team have been able to meet your service needs efficiently! Thank you for the review.

April 16, 2024

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Employee Rating

Annual service and State Inspection work all completed on-time. Car washed and ready for pick-up. More

by charlesfick
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham

Apr 16, 2024

Boardwalk Ferrari responded

We're glad to hear your service and inspection went well, Charles! We appreciate your business and hope to see you for another top-notch visit to Boardwalk Ferrari.

April 13, 2024

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I enjoy this dealership. They’re prompt when it comes to scheduling appointments and to completing work. More

by Agentbrad
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 15, 2024

Boardwalk Ferrari responded

We're glad to know you appreciate our prompt service at Boardwalk Ferrari. Thanks for the positive feedback!

April 10, 2024

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Employee Rating

Great customer service provided by Paul. I brought my car in to replace my sun visor, the process went smoothly. The team went above and beyond. More

by Ulises Aguilar
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Boardwalk Ferrari responded

Ulises, we're delighted to know Paul and our team at Boardwalk Ferrari provided you with great service. We always aim for a smooth process! Thanks for your review.

April 06, 2024

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Employee Rating

Got my annual done on my Ghibli and test drove two Porsches while waiting. I was offered a rental but it was a same day turnaround so I just decided to hang out! More

by Teka McCrary
Recommend Dealer
Yes

Other Employees Tagged: Wade Days, Dillon Love

Apr 07, 2024

Boardwalk Ferrari responded

Teka, it sounds like you had a productive day at Boardwalk Maserati! We're glad we could get your Ghibli serviced quickly and provide some entertainment with the Porsches. Thanks for choosing us!

March 20, 2024

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Employee Rating

Paul and Chris at service were polite, professional, competent and worked with Ferrari to take care of us. Thank you! More

by rnaidu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Williams

Mar 20, 2024

Boardwalk Ferrari responded

We're so glad to know that Paul and Chris provided you with such excellent service at Boardwalk Ferrari. Thanks for your kind words, we appreciate it!

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