Me and my wife had just purchased a used 2014 4Runner from Trapp Chevrolet in Houma and we can not express and advertise enough the first class service and family atmosphere that Trapp has provided for us through their quality pick of professional employees.
Chris Benoit was our sales professional and to work with him personally was so peaceful and tranquil that I found it hard for me and my wife to want to leave the dealership once we signed our papers. Chris's highly educated and humble service touch our hearts; especially when he was genuine enough to point out any little imperfections of the vehicle before we test drove it. This small gesture is such a rarity factor in an industry where unfortunately trust is always questionable amongst car deals.
Clay Lecompte, our Finance Manager, treated us like a family at a sit down dinner instead of just another client signing their financial papers away. Kudos to the lucky sales manager and dealership owner to have these two serving individuals on their staff. To title Chris as a sales professional and Clay as a finance manager would be an insult..they should be awarded the title of "Customer Professional" and "Financial Friend." Thanks guys for the most pleasant transaction and best deal we have ever experienced in our car buying lives!
I first met Al when my wife and I were interested in a 2012 Traverse. We first met with Kenneth Marcel and he put us in touch with Al. He was very receptive to our wants and patient in dealing with us while we looked at our options. We ended up ordering our 2012 Traverse LTZ and the morning after it was delivered from the factory we met with Al to complete the deal. It was a good experience and I had no regrets.
Fast forward 3 years and I was in the market for Diesel Cruze and went talk to Al and Kenneth again. It took Al a few minutes to find the car since it was tucked away in a remote corner of the lot. I took it for a drive and decided to take it home.
Again the deal was smooth and he even pointed out a couple of discounts that I was eligible for that I was unaware of. Tommy Benoit did the paperwork and in just a few hours i was the new owner of a Diesel Cruze that gets 47+ mpg on the highway.
"MY HUSBAND AND I PURCHASED 2 VECHICLES FROM TOMMY BENOIT...."
MY HUSBAND AND I PURCHASED 2 VECHICLES FROM TOMMY BENOIT. WE'RE TOTALY PLEASED WITH OUR EXPERIENCE FROM THE MOMENT WE WALKED THRU THE DOORS TO THE SIGNING OF OUR PAPERS. I LOVED HOW TOMMY, KENNETH, AND CLAY MADE US FEEL LIKE WE WERE VIP'S. WE COULDN'T HAVE ASKED FOR ANY BETTER TREATMENT THAN WE RECIEVED WITH TRAPP.