"No pressure, prompt responses, great service"
- CRV-EX-L 2017
Because they treated me so well when I bought a used car from them in 2014, I called there when my daughter wanted to lease a new Civic and we went back to Wilde East Towne Honda when we were interested in the 2017 CR-V for my wife. Kenn Ogunsola was extremely polite, unhurried and helpful. He explained the features and different models, took us out to test ride one, stopped at the back lot to show us cars in the various color options, then reviewed everything with us. When we were deciding between new or used he just provided objective information with no pressure to sway us one way or the other. He followed up promptly with information we requested after we left, and a week later we decided to buy a new CR-V EX-L in a specific color. Since they did not have it in stock he clearly explained the search process, then sent me a sample invoice in response to my request for complete cost info. When I asked about removing an accessory package and just buying the item I wanted, he and the parts Dept made that simple and saved us $400. When I called their finance department about the document processing fee I received a clear explanation from a patient finance person. I insist on providing top notch service in my job. Kenn and the staff at Wilde are exactly what I look for in people I hire. I even drive all the way across town for service since they are so reasonably priced and pleasant to work with. I don't write many online reviews, but I knew I had to for Kenn and Wilde. They have truly earned it.
We had a great car buying experience! We were treated like family. We will be coming back to purchase our next new car. Thanks Ken!
My dad I both leased a vehicle from here (my first lease; we worked with Kenn who was amazing! He was very attentive and explained everything in detail, very knowledgeable. I was very comfortable when i pulled out of there in my new car!!
Today I purchased a car for my teenager. This was my second car purchase from Wilde. I knew I would be taken care of right. No pressure sales people, just straight, honest answers with no haggling. This is what a car buying experience should be. Kenn, I can't thank you enough. The finance team was amazing as well. I know the service team is fabulous to. I couldn't ask for better peace of mind.
"My salesman Kenn Was FANTASTIC!"
Every experience is always First Class! Kenn is by far the best Sales Rep I ever had an experience with in all of my 68 years!
"First lease of vehicle. 2017 Honda Civic."
Very pleasant experience. In and out within a few hours. Ken was very knowledgeable and friendly. I look forward to doing business with him again.
"Excellent experience working with Kenn"
I purchased a new CR-V and the customer service was excellent start to finish and was (a very appreciated) quick process. Working with Kenn Ogunsola and his team was a pleasure and Kenn found exactly what I wanted, I love my new CR-V!
"Ken Ogunsola "
Had great experience working with Ken Ogunsola. I really enjoy the features of the Honda Civic and he did a fantastic job walking me through how they work and how I can incorporate some of the newer features into my driving style. (GPS, iPhone connectivity, etc.) I will continue to recommend him to our friends and family!
"Great experience! Excellent customer services!"
Kenn Ogunsola provided excellent services in helping me purchase a new car. Kenn was attentive and focused on making sure that I had a good understanding about the features of the Accord and explaining about the leasing options. Samir was thorough in explaining the purpose of the various forms. This was a great experience, comfortable environment, everyone appeared to be friendly and open to be helpful. I will highly recommend to my family and friends to consider visiting Wilde Honda if they are interested in purchasing or leasing a new vehicle. I am extremely happy with my new Honda Accord. Thank you Kenn!
"Wonderful Sales Person - Uncoordinated Paperwork Completion"
- Sally Schultz
Our Sales Person, Kenneth Ogunsola was attentive, understanding, patient, and available. We highly recommend him to all friends, family and acquaintances.
When we finally decided on a vehicle, we scheduled a pick up mtg with Kenneth. Sadly even when we allowed the Dealership to determine the time, we waited for an hour to meet with the financial representative. Even though we were paying cash and had a schedule pick up time, we appeared to be bumped for others that day. This whole experience took over two hours.
Samir, the financial representative was thorough and informative. It just appears that there could be more coordination with the final sale pick up date and with the financial meeting.
Kenneth spent the entire pick up wait time, reviewing the car information, providing us with water and popcorn, and trying to expedite the day.