Kenny Goodwin
Kenny Goodwin at Toyota of Brookfield
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Kenny Goodwin | Page 2

Used Car Director

Toyota of Brookfield

20655 W Capitol Dr
Brookfield, WI 53045

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4.4
37 Reviews
4.4

37 Reviews

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37 Reviews of Kenny Goodwin

September 06, 2022

Dealership Rating
Employee Rating

I recently purchased a used RAV4 from Toyota of Brookfield. All the associates were very friendly and made sure any questions I had were answered. Nick, my salesperson, was helpful and patient and More

by Tim H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zak Yanasak, Nick Terranova

Sep 09, 2022

Toyota of Brookfield responded

Hello Tim, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 27, 2022

Dealership Rating
Employee Rating

Stay away! They will promised a great price on a car I was selling, they called, texted and emailed me. When I finally drove 45 minutes to get there they offere More

by chefpeople
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 31, 2022

Toyota of Brookfield responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please contact us at (262)781-6282, and speak to Bella, our Customer Relations Manager. If you would be willing, we would like to try and turn your experience around.

Aug 31, 2022

chefpeople responded

As it turns out, my KBB instant offer that was supposed to be easily redeemed by just turning the vehicle in and getting a check from Napoleon for $43,600, was countered at the dealership and I was offered $40,000. Yesterday drove to Lenz Auto center and without haggle or long waits like at Toyota of Brookfield, I was given a check for $44,500!

August 08, 2022

Dealership Rating
Employee Rating

Nice accomodations, snacks, etc. Nick T was super helpful. Manager Kenny tried to guilt trip me. More

by I don't want a screen name
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Terranova

Aug 10, 2022

Toyota of Brookfield responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

August 06, 2022

Dealership Rating
Employee Rating

Chelsea was great and her service was exceptional. I was just in service and she helped me get a great deal on a new Highlander’s. Thank you Chelsea and see you in 2 years More

by sawnayhtoo888
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Johnson , Natalia

Aug 08, 2022

Toyota of Brookfield responded

Hello, thank you for your kind review; we are happy to pass along your comments to Chelsea here at Toyota of Brookfield! We hope you continue to choose us for all your automotive needs! Take care!

July 15, 2022

Dealership Rating
Employee Rating

Chelsea Johnson is an absolute delight. Her bubbly personality and wit kept us entertained while waiting for finance to deliberate a deal. Kenny Goodwin was another Chicago native with More

by wmciv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2022

Toyota of Brookfield responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 31, 2022

Dealership Rating
Employee Rating

Excellent service that exceeded expectation. Every way possible to meet our needs, and concerns were fulfilled to the best of their ability. Great hospitality, and courtesy. Quit informative con More

by baronlwalker
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Zak Yanasak

Jun 02, 2022

Toyota of Brookfield responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 21, 2022

Dealership Rating
Employee Rating

Marcus Love was our sales person. He did an excellent job working with us and explaining the car. Thanks to Marcus and Toyota of Brookfield…. We will definitely use them again…. More

by jratzel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Love

May 23, 2022

Toyota of Brookfield responded

Hello, thank you for your kind review; we are happy to pass along your comments to Bonnie here at Toyota of Brookfield! We hope you continue to choose us for all your automotive needs! Take care!

April 30, 2022

Dealership Rating
Employee Rating

Working with Napleton was painless again! Luis Ferrer was professional, upfront and easy to work with. Great place to work with! More

by TK Rose
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Ferrer

May 04, 2022

Toyota of Brookfield responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 26, 2022

Dealership Rating
Employee Rating

Just wanted to thank David Perez, Taurus, Gil and Dominick Ferrell for all of there help and assistance for my lease return. Team of great customer service. They went above and beyond with there help More

by Eddiefr318
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Taras Girnyy , David Perez, Dominick Ferrell, Tarus, Gil

Mar 02, 2022

Toyota of Brookfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Brookfield! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 26, 2021

Dealership Rating
Employee Rating

The facilities are very nice and comfortable!! Great staff and service. My favorite place to buy a car. Never disappointed and very placed with them More

by sanchez9191
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Ferrer

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