Kenny Khzam | Page 43

The best again I didn't plan to buy a car when I went in for an oil change but Khzam was so honest and helpful and objective that the whole process was so painless. I didn't plan to buy a car when I went in for an oil change but Khzam was so honest and helpful and objective that the whole process was so painless. He showed me all the options and gave me the best deal. I always felt that each decision was mine and there was no pressure or upselling. He was respectful of my budget. I love my new RAV4 and the pleasant sales experience just makes it that much better. More

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after the dust cleared Went to Gladstone for the 30,000 mile maintenance on my 20013 Tundra and was shown how easy it would be to upgrade from a 2013 to a 2016. My problem t Went to Gladstone for the 30,000 mile maintenance on my 20013 Tundra and was shown how easy it would be to upgrade from a 2013 to a 2016. My problem that I ran into was it cost me a lot more to swap vehicles. I was told that the canopy top on the 2013 would fit and the service department would install the top. After they installed it, they pointed out a 1 inch gap between the rear cab and the canopy after I signed for the new truck. I took the canopy back to where I purchased it and they were previously aware the 2016 rear bed was an inch longer then the 2013 and in order to properly correct this gap I need to replace the canopy with the correct size. So I had to order a new top and be out $1500.00. I took the word of the salesman and his manager that the canopy would fit the new truck, a simple tape measurement could have saved me a big headache. Also, I recently purchased 10 ply tires for my 2013 truck and was told that they can be installed on the new truck; however, I was never given any credit for the tires from the new truck. My buying experience was not pleasant, I was at the dealership from 10:00AM until after 6:00PM. I felt that I was pressured and rushed into this purchase. I was very happy with the 2013 Tundra and after I spend more money, I may develop the same feelings for the 2016. I must say that the finance and service departments were the shining stars of the dealership, if only the sales group would have been more knowledgeable of their product, I might have not bought the 2016 Tundra knowing that the canopy would not fit but I would have a been the same very satisfied customer with my older Tundra. More

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Great Experience, Love My RAV4 When my husband and I arrived at the dealership, we met Khzam who appeared to be - he later confirmed that he was - leaving for the day. He didn't hes When my husband and I arrived at the dealership, we met Khzam who appeared to be - he later confirmed that he was - leaving for the day. He didn't hesitate to assist us and was a pleasure to work with over the next few hours. With a set budget for a monthly lease, it was easy and quick to get the right price. Jason, who we signed the paperwork with, was just as friendly and helpful - clearly explaining additional options for us to consider. Not once did either myself or my husband feel pressured and we are both very pleased with how well they worked to help us get what we wanted. Thank you! More

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New Car Drives Great I wasn't sure what I wanted, but quickly found out how to buy a great newer rig. Khzam was good at getting all the paperwork done efficiently once I I wasn't sure what I wanted, but quickly found out how to buy a great newer rig. Khzam was good at getting all the paperwork done efficiently once I figured out my best option. More

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A good experience. We worked with Kenny Khzam, who did a great job of getting us the right car for the right price. He was very helpful and motivated, and I'd work with We worked with Kenny Khzam, who did a great job of getting us the right car for the right price. He was very helpful and motivated, and I'd work with him again. We had come in to get our older model Toyota serviced, and decided to look at the new cars since we were in the market for a new car, as well. Kenny walked us through the lot to look at cars that met our price, and helped us locate the one that worked for us. More

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Overall excellent Khzam made purchasing a new car easy. He was very knowledgeable about the Rav4 and its new features. He also had exceptional customer service -- from Khzam made purchasing a new car easy. He was very knowledgeable about the Rav4 and its new features. He also had exceptional customer service -- from setting up my cell phone to the car's Bluetooth system to driving all the way to my home so my husband could sign the contract. Thank you. More

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Khazam The salesperson I was working with was very upfront and honest. He didn't try to get me into something I didn't want or couldn't afford. It was a plea The salesperson I was working with was very upfront and honest. He didn't try to get me into something I didn't want or couldn't afford. It was a pleasant experience More

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Great dealership great car buying experience it was quick and easy. no pressure found the vehicle I was looking for. Also the customer service was great all around gre great car buying experience it was quick and easy. no pressure found the vehicle I was looking for. Also the customer service was great all around great buying experience. More

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Khzam IS a super hero Kenny Khzam helped make buying a vehicle, which can be a very unpleasant experience, very painless. He was very qualified to work with me and his crew Kenny Khzam helped make buying a vehicle, which can be a very unpleasant experience, very painless. He was very qualified to work with me and his crew to guide me through the process of the new car buying process. I think Kenny is a valuable asset to Toyota of Gladstone. More

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Great experience Kermit and the rest of the Toyota Galdstone staff were very great. I couldn't be happier with my big purchase. I appreciate the help and honesty they Kermit and the rest of the Toyota Galdstone staff were very great. I couldn't be happier with my big purchase. I appreciate the help and honesty they share. More

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