25 Reviews
Write a Review25 Reviews of Kent Givens
May 09, 2024
Did a great job with the sale of this car. would definitely go there avajn would definitely go there avajn More
Other Employees Tagged: Blake gonsalves, Claude Henry, Alfy Hill, Jean Carlos Gonzalez, Jonah Amlett
May 01, 2024
Best customer service I’ve had! !!Very fast in and out and great work completed !!Very fast in and out and great work completed More
Other Employees Tagged: Blake gonsalves, Dylan Kalafut, David Lightner , Claude Henry, Mark Kligerman, Alfy Hill, Jean Carlos Gonzalez, Stan Kosev, Jonah Amlett
April 26, 2024
I had to sign paperwork twice never got final copy as promised by finance department promised by finance department More
Other Employees Tagged: Bernard Faulk
April 19, 2024
Great people to deal with. Always professional. Great service. Very happy that I chose Cobb County Toyota. Always professional. Great service. Very happy that I chose Cobb County Toyota. More
Other Employees Tagged: David Cobb
March 13, 2024
Salesman was great to work with. I think the "second" part of the buying experience was really too long. That process should not be over an hour. While I understand the process ta I think the "second" part of the buying experience was really too long. That process should not be over an hour. While I understand the process takes time, we were at the dealership 3 1/2 hours before we were able to take our new vehicle home. Again, salesman was great! More
March 09, 2024
My family and I have purchased many cars over the years (I believe 8 total) and have always come back due to good experience. Sad to say that we will never be back after our last car buying experience. Eve (I believe 8 total) and have always come back due to good experience. Sad to say that we will never be back after our last car buying experience. Everything went great with the deal so it seemed until I couldn’t receive responses from Kent Givens (my sales person) for my information on how to get my tag. They sold my trade in without a title when they knew I had to update the title on the car, and when I did that invalidated the new owner of my trade in’s temp tag. I also received my tag for my new vehicle 17 DAYS after my temp tag expired. After calling and emailing to set up a time to turn in my corrected title and my second key for the trade in, and receive the 2nd key for my new vehicle I kind of gave up and waited for them to call me to set up a time to get all of this done at one time at the dealership. I was called by ROB SMITH, General Manager of Cobb County Toyota with him DEMANDING after 8 WEEKS that I bring him the title that day(I am a single mother that works full time and this was a Tuesday morning at 930 AM when he contacted me), and they had only realized they didn’t have the title for the car I traded in until the night before Rob contacted me. Rob then proceeded to accuse me of extortion as I explained to him they had promised me a 2nd key for my vehicle. To which I explained I had been trying for almost 2 months to set up a time to come in with no response. That brings me to this morning at the appointment to get my 2nd key that Rob personally set up for me at 10 AM and promised he would be here….. guess what he wasn’t! He’s actually on a vacation for 10 days even after I let him know how inconvenient a Saturday appt would be! I have now been here for 2 hours waiting on a key they should have had at this point 10 weeks ago. TAKE YOUR BUSINESS ELSEWHERE AS OUR FAMILY WILL BE FROM NOW ON! It does not matter how many cars you buy from Rob or this dealership or how close you become over the years at the end of it it’s all for money in his pocket! Find a reliable and trustworthy dealership!!! More
Other Employees Tagged: Rob Smith
February 27, 2024
This is my 3rd new Toyota with Kent and Cobb Co Toyota in 2 years. Kent and team make the sales process fast, simple and seamless. 2 years. Kent and team make the sales process fast, simple and seamless. More
Other Employees Tagged: Brad Magerl
February 02, 2024
I've worked with Mark and Kent previously on other purchases and feel I have been treated fairly well. Have worked with many service people over the years. Most recently Costas has been our go to pe purchases and feel I have been treated fairly well. Have worked with many service people over the years. Most recently Costas has been our go to person for service and repair work. More
Other Employees Tagged: Costas Hernandez , Mark Kligerman
January 28, 2024
I had a wonderful experience. Jonah was fabulous as usual. Zack rode back with me to retrieve my jeep. He is a very intelligent and personable young man Jonah was fabulous as usual. Zack rode back with me to retrieve my jeep. He is a very intelligent and personable young man More
Other Employees Tagged: Jonah Amlett