Kevin Bancroft
Kevin Bancroft at Empire Ford Inc.
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Kevin Bancroft | Page 11

New Car Manager

Empire Ford Inc.

292 William S. Canning Blvd
Fall River, MA 02717

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4.7
107 Reviews

Dealership Experience

41 yrs, 10 mos

Industry Experience

41 yrs, 10 mos

Specialties & Trainings

ford certified

4.7

107 Reviews

Write a Review

107 Reviews of Kevin Bancroft

February 07, 2019

Dealership Rating
Employee Rating

A Friendly Passionate Experience! After visiting three of Empire's competitive dealers and without them showing any serious interest in trying to initiate a sale I felt I was not going More

by menincars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Biffle

Feb 15, 2019

Empire Ford Inc. responded

We're happy we could make your experience a positive one! We hope to be of service to you again in the future. Best wishes, Empire Ford of New Bedford

December 24, 2018

Dealership Rating
Employee Rating

A Good Experience I went in to the dealership to test drive a vehicle but found it wasn't there. I was immediately put into another vehicle but I couldn't afford the f More

by BRUCELACKEY714
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack

Jan 04, 2019

Empire Ford Inc. responded

Dear Brucelackey714, we're pleased to hear everything was completed to your satisfaction! We are happy to hear that Zach was able to find a vehicle that fit your needs and price range and that you are happy with your vehicle! We aim to please. Thank you so much for your business!

December 20, 2018

Dealership Rating
Employee Rating

Friendly service. An hassle I recently leased a 2019 Ford Explorer XLT with the 202 package. The head salesman and finance office were very helpful and professional. They were More

by JIMLACROIX21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cheryl Fredette, Meghan and Zach

Dec 25, 2018

Empire Ford Inc. responded

Thank you for your kind words and congratulations on your new 2019 Ford Explorer! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

December 02, 2018

Dealership Rating
Employee Rating

mde it happen with no games Walked in told them exactly what I wanted and where I needed to be to make a deal and it happened no games no wheeling and dealing. I've been working More

by JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2018

Empire Ford Inc. responded

Hello, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

November 10, 2018

Dealership Rating
Employee Rating

Skeptical in New Bedford I personally and professionally have been dealing with this Ford location for over 20 years. When I heard that there would be a change in ownership, More

by FordGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Debbie Campbell, Joseph Leary, David Shea

Nov 21, 2018

Empire Ford Inc. responded

Dear FordGirl, you are correct, change IS uncomfortable and we appreciate you sharing the great experience you had at Empire Ford. We still have employees from the former Ashley Ford and we have hired some additional professional and passionate staff as well. Thank you so much for being a valued guest and we look forward to your next visit!

October 23, 2018

Dealership Rating
Employee Rating

Awesome!!! Great experience. Josue was very friendly & helpful. He went above expectations. Treated you like family. I will definitely be coming back to Empire F More

by Joe Amarello Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josue Carchipuendo , Tyler Torres

Nov 21, 2018

Empire Ford Inc. responded

Dear Joe, Thank you for your "Awesome" review of Empire Ford and your salesperson Josue Carchipuendo! We're happy to hear that you had a great experience at our dealership and we thank you for your business!

October 23, 2018

Dealership Rating
Employee Rating

Treat You Like Family We went to Empire looking for cars for our 2 kids. Left with one for me too. Then sent my mother in law; she bought one also. Everyone there was so ni More

by KkDrivesFast
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josue Carchipuendo , Debbie Campbell, Tyler Torres

Nov 21, 2018

Empire Ford Inc. responded

Dear KkDrivesFast, Thank you so much not only for the tremendous review but also for your business! Here at Empire Ford we do "Treat You Like Family!" and we're so glad that you had a wonderful experience dealing with Josue, Kevin and Tyler in the Sales Dept. as well as Deb in the Service Dept. We look forward to seeing you during your next visit. Safe travels!

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