Kevin Bancroft

Kevin was outstanding. ..I feel like I have known him my whole life. Would not hesitate to purchase another vehicle from him. As far as the dealership I received a fair pr ..I feel like I have known him my whole life. Would not hesitate to purchase another vehicle from him. As far as the dealership I received a fair price for my trade in and they fulfilled all that was promised in a timely manner. Josh the finance guy was great. Thank you Empire More

by cadpatdave Verified Customer Verified Customer

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The sales person I dealt with was kevin pereira. He quoted me at 7% interest rate for the Ford Mustang electric car that I wish to purchase rather than 0% interest rate that was actually available. He quoted me at 7% interest rate for the Ford Mustang electric car that I wish to purchase rather than 0% interest rate that was actually available. Based on that wrong information.I decided to lease rather than buy the car. I found out about the correct interest rate after I had signed the contract. I also discovered that the decision costs me about ten thousand more to buy the car than it would have if I'd simply bought the car that night. When I asked him why he had quoted me the wrong rate , he replied , "i'm not the business manager." By the way, the business manager later proved to be as gracious and helpful as he could be under the circumstances when I decided to buy out the lease and end my business relationship with Empire Ford. More

by pennperi Verified Customer Verified Customer

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Kevin was great to work with. Made things easy. Thanks for everything, what a great team. Made things easy. Thanks for everything, what a great team. More

by teixeiradj Verified Customer Verified Customer

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Kevin was amazing to deal with throughout the process. We made the entire deal over the phone and I was kept up to date every step of the way. I highly recommend Empire Ford We made the entire deal over the phone and I was kept up to date every step of the way. I highly recommend Empire Ford More

by D Rogers Verified Customer Verified Customer

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Dealership is very family like, very talented and knowledgeable staff that I have dealt with from previous sales throughout the years and a very calm atmosphere. Rob Mcmahon was very detailed and tho knowledgeable staff that I have dealt with from previous sales throughout the years and a very calm atmosphere. Rob Mcmahon was very detailed and thorough throughout the whole sales process as was Rob Perez in financing. I left knowing that a great deal was made and look forward to doing business in the future With sales and service. More

by oliveira8081 Verified Customer Verified Customer

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Kevin was professional and spent time showing me different vehicles that matched my criteria. Unfortunately, after purchasing the vehicle, it took the dealership 11 days to transfer my registratio different vehicles that matched my criteria. Unfortunately, after purchasing the vehicle, it took the dealership 11 days to transfer my registration to the new vehicle. I was told it would be done in about 5 days. I was unable to get an inspection sticker until it was registered. More

by nsouza Verified Customer Verified Customer

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I never had the experience from a dealer like Fall River ford and the salesman kevin I can’t thank you enough for everything you did ford and the salesman kevin I can’t thank you enough for everything you did More

by edtaber112 Verified Customer Verified Customer

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They let me drive around with an unregistered vehicle for almost a week. I only Found out when I went to get an inspection stick and they informed me the vehicle was NOT registered. It took me calling them almost a week. I only Found out when I went to get an inspection stick and they informed me the vehicle was NOT registered. It took me calling them to Inform them it wasn’t registered. Soooooo they could have done the inspection sticker as you should More

by alicekravitsme Verified Customer Verified Customer

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He listened to what I wanted and delivered. I was looking at the buick Encore but I came back to Kevin for these reasons. Good guy. I was looking at the buick Encore but I came back to Kevin for these reasons. Good guy. More

by abounav Verified Customer Verified Customer

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Kevin made the the buying process of my 2025 Ford Ranger Raptor a pleasurable experience. He was there from start to finish and answered all my questions along the way. Raptor a pleasurable experience. He was there from start to finish and answered all my questions along the way. More

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