Kevin Bates
Kevin Bates at Herb Chambers Lexus of Sharon
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Kevin Bates | Page 4

Sales & Leasing Consultant

Herb Chambers Lexus of Sharon

25 Providence Hwy, Rte. 1
Sharon, MA 02067

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4.9
46 Reviews

Industry Experience

13 yrs, 11 mos

4.9

46 Reviews

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46 Reviews of Kevin Bates

May 20, 2022

Dealership Rating
Employee Rating

have been dealing with Chambers dealership and Ronnie Travers for about 15 years. Wonderful attitude and always helpful. Quality of service top notch. Art Noyes More

by Ahta1
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ronni Travers

May 20, 2022

Herb Chambers Lexus of Sharon responded

Art - We can't thank you enough for your many years of business and support! All of us at Herb Chambers Lexus of Sharon are grateful to have you as a customer. Safe driving!

April 01, 2022

Dealership Rating
Employee Rating

I want to take a moment to thank the sales staff at Herb Chambers Lexus of Sharon. Kevin Bates, our sales consultant, took the time to answer all our questions and listen to our concerns and needs. He took More

by Judi.lamarre
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sanjay Khairmode

Apr 01, 2022

Herb Chambers Lexus of Sharon responded

Hi Judi - It is gratifying to know that Kevin went the extra mile to assist you with your purchase! Thank you for choosing Herb Chambers Lexus of Sharon and for stopping by to share your experience. Enjoy your new car!

December 29, 2021

Dealership Rating
Employee Rating

Excellent service and experience! This is what buying a luxury vehicle should always be like. More

by CRV_lover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2021

Herb Chambers Lexus of Sharon responded

Congratulations on your new car! We are thrilled that our team made your purchase experience so outstanding. Thank you from all of us at Herb Chambers Lexus of Sharon!

November 09, 2021

Dealership Rating
Employee Rating

Very professional and helpful team , I would highly recommend for your next vehicle purchase either new or used. More

by Joeyiron6191
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katherine Renaud

Nov 11, 2021

Herb Chambers Lexus of Sharon responded

Joey, thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful purchase experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

October 17, 2021

Dealership Rating
Employee Rating

Beautiful dealership with friendly attentive staff from the moment I walked through the front door. My salesman Kevin was knowledgeable, personable & listened to what was important to me. He made the buy More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lesly Ruano, Johnny Dang , Andrew Tavares was excellent!

Oct 17, 2021

Herb Chambers Lexus of Sharon responded

Brian - It truly makes our day to see that Kevin and Andrew made your car-buying experience a great one. We do our best to make the purchasing process easy and hassle-free for our valued guests. Thanks for supporting Herb Chambers Lexus of Sharon and congrats on your new car!

October 12, 2021

Dealership Rating
Employee Rating

Just a pure smooth place, love the whole vibes and the professional way they deal with you More

by anthonytelemaque
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Lander

Oct 12, 2021

Herb Chambers Lexus of Sharon responded

We are thrilled to hear that you had a positive experience working with our team and truly appreciate your kind feedback. Thank you so much for shopping with us at Herb Chambers Lexus of Sharon! We hope that you absolutely love your new vehicle.

September 21, 2021

Dealership Rating
Employee Rating

A really underwhelming experience….at first. Kevin B is great. Everything dealing with Kevin felt positive. Like he was on my side throughout the process. Most of the other sales people, not so much but ov More

by Free4Fred
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sanjay Khairmode, Johnny Dang, Ryan Valadao , Eric Castillo , Ibrahim Dinler

Oct 15, 2021

Herb Chambers Lexus of Sharon responded

I regret to hear of the experience you dealt with while visiting our dealership. I understand that you had a less-than-positive experience and I'd like to apologize to you for that. As a Herb Chambers dealership we value the customer's experience above all else, and are constantly looking for ways to improve our processes to make sure that everyone who visits our dealership is 100% satisfied. At your earliest convenience, please reach out to me so we may speak further about this matter and work towards a resolution. We would greatly appreciate the opportunity to earn back your business. Thank you, Johnny Dang - General Manager - jdang@herbchambers.com

September 07, 2021

Dealership Rating
Employee Rating

I bought a car from Kevin Bates not Kevin G . You have made so many mistakes, I lost count . A easy cash sale you made difficult! More

by 4 Lexus’s bought there
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 22, 2021

Herb Chambers Lexus of Sharon responded

I'm so sorry that you're frustrated. If there were mistakes made on our end then we would certainly like to make things right. I understand that you wrote this review to remain anonymous, but would you please contact me directly? I'd like to see what I can do to help. Thank you, Johnny Dang - General Manager - jdang@herbchambers.com

August 31, 2021

Dealership Rating
Employee Rating

Amazing car customer service was fantastic. Super friendly. Found my dream car. Will be back again & will most definitely recommend to my friends and family to Kevin bates. More

by xoaby95xo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2021

Herb Chambers Lexus of Sharon responded

It's great to hear that we helped you get your dream car! We're pleased that our team took excellent care of you. Thanks for your business and we look forward to seeing you again next time!

August 19, 2021

Dealership Rating
Employee Rating

Unbelievable customer service. The young gentleman that was managed by service was outstanding and respectful. Thank God there are young people like Grant that respect the elderly. Great dealership. I p More

by Mjmmcdonald8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2021

Herb Chambers Lexus of Sharon responded

We can't thank you enough for the glowing review! We will be sure to pass along your kudos to Grant and the rest of the Herb Chambers Lexus of Sharon team. We wish you the best in your new ride and please feel free to reach out if there is anything else we can do for you!

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