Kevin Doyle | Page 5

Maintainance Just what I expect, fast and great to work with. Wife needed to wait because of a family issue and WRJT had her out of the shop in 50 minutes. Just what I expect, fast and great to work with. Wife needed to wait because of a family issue and WRJT had her out of the shop in 50 minutes. More

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Kev Doyle - Great Guy! Kevin was extremely respectful and made me feel comfortable when I came in to test drive some of the vehicles. He and his staff were generally interes Kevin was extremely respectful and made me feel comfortable when I came in to test drive some of the vehicles. He and his staff were generally interested in my well being, finding the car that I felt comfortable with and at the monthly payment that worked for my budget. He kept things casual but went the extra mile to assure that I was satisfied. He's just a down-home good fella! More

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Excellent Highly knowledge staff. Great facility with an awesome parts and maintainance department.Excellent prices. Will purchase from them in the future. Woul Highly knowledge staff. Great facility with an awesome parts and maintainance department.Excellent prices. Will purchase from them in the future. Would recommend to family and friends More

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a surprise purchase! Professional sales person and extremely helpful on all levels while I decided if I was going to get a new car. This was a surprise purchase for me be Professional sales person and extremely helpful on all levels while I decided if I was going to get a new car. This was a surprise purchase for me because I wasn't even thinking about trading until Bill Severance called me! More

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Very happy with my experience as always. I enjoy the folks at White River Toyota. Everyone is very helpful. Great dealership. I have and will continue to recommend WRT to people I know. I enjoy the folks at White River Toyota. Everyone is very helpful. Great dealership. I have and will continue to recommend WRT to people I know. More

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Reliable, honest, competent and friendly This dealership has always served me and my family well ever since I purchased a used 1994 Toyota pickup truck from them and through many subsequent p This dealership has always served me and my family well ever since I purchased a used 1994 Toyota pickup truck from them and through many subsequent purchases by others in the family. They always treat us well and go out of their way to make us feel like valued customers. More

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Chris Kilmer has sold me 2 tacoma's and maybe a 3rd Chris has been promoted but I will only buy from him because of his honesty.I should have kept my first which was a TRD off road. Chris has been promoted but I will only buy from him because of his honesty.I should have kept my first which was a TRD off road. More

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Great experience buying a new Prius Bill Severance and all the folks at White River Toyota made buying a new car one of the most pleasant experiences I've had in any retail environment! Bill Severance and all the folks at White River Toyota made buying a new car one of the most pleasant experiences I've had in any retail environment! There's a genuine interest in the customer and an eagerness to help you understand the car you're looking for, in my case a Prius. Bill especially is kind and listens well, and I would feel comfortable calling him up any time if I have questions. And in a way I look forward to taking advantage of White River Toyota's immaculate service center. Everything and everyone about this place is top-notch. More

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Waste of time and money I went to White River Toyota a couple of weeks ago to look at a Dodge Caliber they had advertised online. I did a lot of research and asked many quest I went to White River Toyota a couple of weeks ago to look at a Dodge Caliber they had advertised online. I did a lot of research and asked many questions about the car before I drove down there (2 hours away). I asked about the car being checked out by their mechanics and they said they did a head to toe check with it and there are no problems at all and it's ready to drive off the lot. Their confidence in their mechanics and in the car was very convincing. So, I decided to take half a day off work to drive the 2 hours down to check out the Caliber. When I got there it looked very nice and clean...UNTIL...I opened the hood to look at the engine. There oil all over the spark plugs (usually means a blown gasket of some sort). Then I drove it and the breaks were squeaking when I would stop. This car was not looked over by mechanics or if it was they did a horrible job. I told them that they would have to get the oil leak and the breaks fixed before I signed anything to buy the car. They drew up the purchase agreement (I didn't sign) then I drove 2 hours back home. 5 days later they called me and told me they're not going to sell me the car because it had too many things wrong with it for them to fix (the things I found, not their mechanics). I was livid for them wasting my time and money by advertising a car online to sell, while reassuring me that the car was looked over by their mechanics with nothing wrong and was ready to drive off the lot. NOT!!! Then Kevin Doyle (used car sales manager) told me "Do whatever you want, I'm through with you!" Wow, what customer service huh? I'll do everything I can to keep people from wasting their own time and money at this place. PS: I waited a couple of weeks before I posted this review because I didn't want to write it in the heat of the moment. Even after this time to cool down I still realized how awful of an experience it was and still wanted to make sure everyone know. More

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Thanks WR Toyota From the moment you enter the doors, the staff greets you. In my case, several staff waved, welcomed me, and I was quickly connected to our favorite s From the moment you enter the doors, the staff greets you. In my case, several staff waved, welcomed me, and I was quickly connected to our favorite sales person Bill Severance. I was able to work with John Elliot, Kevin Doyle along the way as well. Every interaction was cordial. They responded to my questions quickly, and were very sincere. I never felt like a customer being sold a car, but instead like my friends were merely meeting my auto needs. I came into the store looking for a car for my son, and left with a great trade of my own car. Bill hung in and contacted me once a week for several weeks updating me on cars entering their lot. The first few were not a match, but Bill kept diligently searching and eventually directed me to a great car that literally was on the lift getting the Trademark - White River Toyota Used Car certification. I picked up my shiny used car a week later, Bill even shined the car as I waited, and helped address every question I had. Some places say they go the "extra mile," but White River Toyota went much further... If you want quality service, quality product, and that friendly sales staff that listens, and works for you, head to Sykes Avenue and see what White River Toyota and Bill, John, and Kevin can do for you. More

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