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Kevin Jones

Overview Reviews (60) Inventory (252)

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Kevin Jones

General Sales Manger

Serra Toyota of Decatur

309 Beltline Rd
Decatur, AL 35602

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4.9

60 Reviews

Overview Reviews (60) Inventory (252)

4.9

60 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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60 Reviews of Kevin Jones

April 19, 2026

Dealership Rating

Employee Rating

Excellent experience,timely service,very professional in every aspect,would recommend without hesitation. Thank you every aspect,would recommend without hesitation. Thank you More

by martinbeverly254

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: George Jones

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Apr 21, 2026 -

Serra Toyota of Decatur responded

Thank you for your recommendation and positive feedback. We appreciate your trust in Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

April 18, 2026

Dealership Rating

Employee Rating

Got the job done on time. They were very friendly. Would recommend them to my friends. They were very friendly. Would recommend them to my friends. More

by georgeh7

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: George Jones

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Apr 21, 2026 -

Serra Toyota of Decatur responded

Thank you for recommending Serra Toyota Decatur. We appreciate your feedback and are glad our team was friendly and timely. Michael McLeod General Manager 256-340-0330

April 17, 2026

Dealership Rating

Employee Rating

They did great came and picked up serviced it and drought it back very nice people to deal with. it back very nice people to deal with. More

by maxwell

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: George Jones

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Apr 18, 2026 -

Serra Toyota of Decatur responded

Thank you for sharing your experience with our pickup and service. We're glad our team was easy to work with. We appreciate your feedback at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

March 26, 2026

Dealership Rating

Employee Rating

Always friendly and respectful. I highly recommend Serra Toyota for all your service. Being open on Saturdays is wonderful. I highly recommend Serra Toyota for all your service. Being open on Saturdays is wonderful. More

by willoem2424

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: George Jones

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Mar 28, 2026 -

Serra Toyota of Decatur responded

Thank you for recommending Serra Toyota Decatur. We appreciate your recognition of our service and weekend hours. Michael McLeod General Manager 256-340-0330

March 24, 2026

Dealership Rating

Employee Rating

The staff was very friendly and explained everything with every step. My salesman was the best he made the process of buying a car simple and fast. every step. My salesman was the best he made the process of buying a car simple and fast. More

by Harvestmiller

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: One other but didn't get his name.

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Mar 25, 2026 -

Serra Toyota of Decatur responded

Thank you for recognizing our team's effort at Serra Toyota Decatur. We're glad the sales process was clear and efficient for you. Enjoy your new vehicle. Michael McLeod General Manager 256-340-0330

March 21, 2026

Dealership Rating

Employee Rating

I have bought 3 trucks from Serra Toyota and have always enjoyed dealing with them. enjoyed dealing with them. More

by sgreid

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: George Jones , Jacob Freeland

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Mar 25, 2026 -

Serra Toyota of Decatur responded

Thank you for your continued trust in Serra Toyota Decatur. We appreciate your business and look forward to serving you again. Michael McLeod General Manager 256-340-0330

March 18, 2026

Dealership Rating

Employee Rating

Everything was done right. Great service, very polite and explained everything for me to undrrstand Great service, very polite and explained everything for me to undrrstand More

by pamperedmimi13

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: George Jones

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Mar 22, 2026 -

Serra Toyota of Decatur responded

Thank you for recognizing the service and clear explanations from our team at Serra Toyota Decatur. We appreciate your feedback. Michael McLeod General Manager 256-340-0330

March 09, 2026

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Employee Rating

Great customer service and speedy results highly recommend Casey Holden. He is a great person and salesman recommend Casey Holden. He is a great person and salesman More

by ericnesby

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: George Jones , Casey Holden

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Mar 12, 2026 -

Serra Toyota of Decatur responded

Thank you for highlighting our team’s service at Serra Toyota Decatur. We appreciate your recommendation and your positive feedback. Michael McLeod General Manager 256-340-0330

March 09, 2026

Dealership Rating

Employee Rating

I had an appointment for 1:45 for service. I arrived at 1:15.service was completed before:2:00 I arrived at 1:15.service was completed before:2:00 More

by mikelmoore921

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 12, 2026 -

Serra Toyota of Decatur responded

Thank you for sharing your experience with Serra Toyota Decatur. We appreciate your time and feedback. Michael McLeod General Manager 256-340-0330

February 25, 2026

Dealership Rating

Employee Rating

Excellent customer service with a nice fully loaded lobby area. Thank you for the transparency through the duration of the service. area. Thank you for the transparency through the duration of the service. More

by LeWard Johnson

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: George Jones

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Feb 27, 2026 -

Serra Toyota of Decatur responded

Thank you for recognizing our team and our lobby amenities. We appreciate your feedback about our transparency during service. Serra Toyota Decatur values your business. Michael McLeod General Manager 256-340-0330

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