Kevin MacKenzie | Page 2
Sales Manager
Westown Ford Lincoln
1312 West Morton Avenue
Jacksonville, IL 62650
Dealership Experience
4 yrs, 10 mos
Industry Experience
38 yrs, 11 mos
Languages Spoken
English
133 Reviews
Write a Review133 Reviews of Kevin MacKenzie
November 23, 2023
Everyone at this dealership was friendly and great to work with! Customer experience was 5 star! Cierra is amazing at what she does! Her sales and customer experience skills are some of the best I have e work with! Customer experience was 5 star! Cierra is amazing at what she does! Her sales and customer experience skills are some of the best I have ever seen! More
Other Employees Tagged: Pam Birdsell, Cierra Burns
November 17, 2023
Very pleased with Cierra. Great attitude and personality. Works to find right vehicle and does a great job of showing and explaining all of the features Great attitude and personality. Works to find right vehicle and does a great job of showing and explaining all of the features More
Other Employees Tagged: Jeremy Kaufmann, Pam Birdsell, Cierra Burns
November 14, 2023
I have bought four Lincolns from them. Good to work with. An excellent dealership with good employees. Good to work with. An excellent dealership with good employees. More
Other Employees Tagged: Wes Cook, NIck Xamis, Pam Birdsell, Cierra Burns
November 07, 2023
Our experience was awesome! Everyone and every department was so friendly and cordial! Me and my wife won't go anywhere else! Everyone and every department was so friendly and cordial! Me and my wife won't go anywhere else! More
Other Employees Tagged: Jim Birdsell, Wes Cook, Daniel Frye, Jeremy Kaufmann, Cierra Burns, Jeff Dawdy
November 06, 2023
Nick is a wonderful manager! I always recommend him. I’ve bought two vehicles there. I always recommend him. I’ve bought two vehicles there. More
Other Employees Tagged: Daniel Frye, Jeremy Kaufmann, NIck Xamis
September 21, 2023
Wade made it easy for us! ! He listened to what we wanted and showed us exactly that...what we wanted. Thanks Wade!! ! He listened to what we wanted and showed us exactly that...what we wanted. Thanks Wade!! More
Other Employees Tagged: Wade Muller, Pam Birdsell
September 19, 2023
Came in Looking for a used car. I had inquired about it over the internet, Peter reached out to me, he was my salesman when I bought an Explorer in 2020. I came into the dealership I had inquired about it over the internet, Peter reached out to me, he was my salesman when I bought an Explorer in 2020. I came into the dealership took it out for a test drive and decided that was the vehicle we needed. Peter is very caring and very appreciative with me and my wife. The buying process was fast and easy and was out the door in 90 minutes. I did have to come back and visit the service department for a programming update. Service department was friendly as usual and had me on the way in minutes. Business office was polite and made everything easy. I thank Peter for all he has done and look forward to the next time I need a vehicle. Westtown Ford has always been great to work with. More
Other Employees Tagged: Jim Birdsell, Peter Kokinias, Jeremy Kaufmann, Pam Birdsell
September 17, 2023
Best Ford dealer in the Midwest. From sales to service, everyone is great to deal with. From sales to service, everyone is great to deal with. More
Other Employees Tagged: Jim Birdsell, Rick Stelling, Wade Muller, Peter Kokinias, Corey Grinkey, Wes Cook, Vicki Loughary, Jeremy Kaufmann, Cierra Burns
September 14, 2023
This dealer and salesman were perfect examples of once they get your name on the paperwork they turn their back on you! I purchased a vehicle for my wife and spent more money than I ever had before on a v they get your name on the paperwork they turn their back on you! I purchased a vehicle for my wife and spent more money than I ever had before on a vehicle. A couple days after driving the vehicle home for the first time the low tire light come on. I called salesman and he said to bring to the dealer and they would look at it.All they did was put air in the tire and salesman blamed it on the vehicle sitting on the lot for awhile. Bogus! I found a nail in the tire the next night. So they didn’t look to hard to find cause for air loss. When a mechanic fixed the tire for us, upon further inspection he found out that the tire had cracking going on in the grooves between the treads. I called the salesman and told him about the cracking. He told us to bring it in and he and the service manager would take a look at it. I knew from the start that I wouldn’t have a shot in this dispute but thought I’d give it a shot. After waiting 20-30 minutes for an outcome, the service manager tells me that cracking is cosmetic and should be safe to drive. Tell me a car with 26,500 miles should have tires with cracking going on. Bogus! He didn’t care! It wasn’t his wife driving it. So there is the proof that they don’t care after they get their money. I definitely do not recommend the dealership or the salesman. They are out for one thing $$$. This is the second time I’ve had an issue with salesman but thought I’d give him a second chance. Wrong choice! More
Other Employees Tagged: Corey Grinkey, Pam Birdsell , Brad Baptist-no stars
September 12, 2023
I love the sales and service department. They are are always very friendly and take care of you They are are always very friendly and take care of you More
Other Employees Tagged: Jim Birdsell, Daniel Frye, Jeremy Kaufmann, NIck Xamis, Pam Birdsell, Jeff Dawdy, Sierra Daniels , Sale’s Peter