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Kiley Anderson
139 Reviews
The first year in any business is a key indicator of that person’s future in business. That said, Kiley Anderson, is off to a great start and a bright future. Customers appreciate efficiency, communication and the expeditious completion of the service they need done. Kiley checks all of those boxes and a few more besides. When the car you are driving does not have it all together a good decision is to take your car to someone who does have it all together: that person is Kiley Anderson. Great service starts with great people.
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139 Reviews of Kiley Anderson
February 11, 2026
This dealership needs to review it customer service policy. I was initially contacted after about one hour with a question regarding my vehicle issue. After that I waited nearly three hours without any policy. I was initially contacted after about one hour with a question regarding my vehicle issue. After that I waited nearly three hours without any contact by service. I finally went to service desk to ask about my vehicle status. Service manager said he had to check his notes as well as tech notes. Within five minutes the service desk came in with the suggested repair. I engaged conversation with a woman who was also at the dealership who indicated she hadn’t had any contact with the service desk and was there at the dealership the same amount of time I was. I would suggest some type of customer interaction periodically to keep them aware of possible timeframe for diagnosis and repair. Having a customer sit and wait in a lounge for 2-3 hours is extremely rude and disrespectful. More
by ken1knowlton
Verified Customer
December 27, 2025
I have always been satisfied with my service work at this location. The service representatives always explain the work to be performed and answer any questions that I have had I will continue to have my s location. The service representatives always explain the work to be performed and answer any questions that I have had I will continue to have my service work done at this location More
by C2707charlie
Other Employees Tagged: Jim Berlin
December 05, 2025
Had a 7. 30am appointment, didn’t get service until 2.00pm, and nothing was done to the vehicle. Sat and watched many people come in after me leave before me. 30am appointment, didn’t get service until 2.00pm, and nothing was done to the vehicle. Sat and watched many people come in after me leave before me. More
by oaktally7
Other Employees Tagged: Jim Berlin, Zack Beserock
October 31, 2025
Customer service from the service drive to delivery of our vehicle was first rate. The service advisors were friendly and responsive and their techs did their best to diagnose the issue -- but weren't abl our vehicle was first rate. The service advisors were friendly and responsive and their techs did their best to diagnose the issue -- but weren't able to. We drove from Fruitland Park to Palmetto and while in Palmetto the part went out so we then knew for sure what the problem was; the generator. We then had it replaced at Cox Chevrolet in Bradenton and we're good to go. Conclusion: 5 stars for Zack, Jim, and Kiley; their help was much appreciated!! More
by markpat554
Other Employees Tagged: Jim Berlin, Zack Beserock
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