Kim Gonzales

I’ve used Boucher for all of my service needs over the last 20 years. Always a great experience. Well done as always. Thank you! last 20 years. Always a great experience. Well done as always. Thank you! More

by KIMBERLY.GONZALES2 Verified Customer Verified Customer

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Service was OUTSTANDING AS USUAL .Mechanic TOM YOUNG ,has serviced my 2011, F250 Diesel Truck since I purchased it right from the factory. I always request TOM for my service work. He is an OUTSTANDING DIES serviced my 2011, F250 Diesel Truck since I purchased it right from the factory. I always request TOM for my service work. He is an OUTSTANDING DIESEL MECHANIC, second to none. Make sure you keep him, and give him a raise! More

by RBCKOGEE Verified Customer Verified Customer

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I have purchased several vehicles from Gordie Boucher of West Bend over the past years. Three years ago my wife and I moved to Tennessee. When I looked to replace my F-150 with a 2021 model I checked four West Bend over the past years. Three years ago my wife and I moved to Tennessee. When I looked to replace my F-150 with a 2021 model I checked four dealerships in Tennessee. The four dealerships together did not equate to one Boucher! I am 1400 miles round trip from Boucher and I still decided to order my new truck from them. That should speak volumes about their dealership. From Chris Flynn and David Brooks all the way down they are an exceptional team. Could not be more pleased! More

by BRUCE564 Verified Customer Verified Customer

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Needs an increased focus on customer satisfaction which is sorely lacking especially in the service department- won’t be having anything done there in the future. is sorely lacking especially in the service department- won’t be having anything done there in the future. More

by LARLYNMIL Verified Customer Verified Customer

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Very good experience. We will be bring both vehicle there. We had issues with hiser Ford. Oil was leaking from the frame and was not cleaned. The service here was spot on and they took pride in taking there. We had issues with hiser Ford. Oil was leaking from the frame and was not cleaned. The service here was spot on and they took pride in taking care of my truck. Thank you More

by Jklugkonkel Verified Customer Verified Customer

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this is my third auto i bought from you 'i have been happy with price and the service i have no complaints and would be more than happy to buy another happy with price and the service i have no complaints and would be more than happy to buy another More

by JOHNANDSALWAHLGREN Verified Customer Verified Customer

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service was great. friendly staff ,short waiting time.my service was great. friendly staff ,short waiting time. my car enjoyed the car wash,I enjoyed the waiting area and the treats and the beverage selecti service was great. friendly staff ,short waiting time. my car enjoyed the car wash,I enjoyed the waiting area and the treats and the beverage selection. More

by CHUCKRUTH Verified Customer Verified Customer

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Ken did a good job. What more can be said. Ken mad sure everthing was done right as he always does. You do not need 25 words to say what I said. everthing was done right as he always does. You do not need 25 words to say what I said. More

by WARDWEAVER Verified Customer Verified Customer

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Kim & the team were awesome. Kim was absolutely fantastic. She kept me updated the entire way. Would definitely recommend them to anyone & everyone!!! Thank you all so much!! fantastic. She kept me updated the entire way. Would definitely recommend them to anyone & everyone!!! Thank you all so much!! More

by cjterry5433 Verified Customer Verified Customer

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Dropped truck off by 6:45 am and out the key in the box for service scheduled at 2:30pm. At 3:45pm, called to ask if trucks oil change was done and they said I never dropped the truck off. I told them it for service scheduled at 2:30pm. At 3:45pm, called to ask if trucks oil change was done and they said I never dropped the truck off. I told them it was dropped off before they even opened in the morning. The person on the phone then said they checked the box 5 minutes before I was there. Meanwhile there were people inside watching me put the key in the box. So they knew I put the key in there. They then said they will get the oil change done in the next hour. I got a call just before 5pm that the truck was done. Poor service and and accurately blaming the customer. More

by Matthew & Brianna Schuster Verified Customer Verified Customer

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