Joseph Hohmann
Service Dispatcher
Gordie Boucher Ford Lincoln of West Bend
3021 W Washington St
West Bend, WI 53095
Dealership Experience
7 yrs
Languages Spoken
English
139 Reviews
Write a Review139 Reviews of Joseph Hohmann
May 03, 2024
From the first time in the shop, even with my misunderstanding of what was going on that day, the staff was nothing but kind. The blind spot sensor that I needed was unavailable, no fault to deal misunderstanding of what was going on that day, the staff was nothing but kind. The blind spot sensor that I needed was unavailable, no fault to dealer, and I believe the staff once again went beyond what was necessary. The service desk, manager and technicians definitely deserve an apology from me for being quite misunderstanding at first, they got me calmed and help me understand the issues. Thanks again to all who helped me. More
May 02, 2024
They are number one in customer service and definitely care very much about keeping me the customer happy. care very much about keeping me the customer happy. More
Other Employees Tagged: John Zieja, Barb Sauer
April 30, 2024
Eugene is amazing! I didn't buy a truck yet but it's coming soon! I didn't buy a truck yet but it's coming soon! More
Other Employees Tagged: John Zieja, Barb Sauer , I know I'm missing 2 people but can't remember their names, sorry
April 26, 2024
Staff is very courteous Thorough work. Beautiful facility. Customer service is excellent! I definitely recommend!! Beautiful facility. Customer service is excellent! I definitely recommend!! More
Other Employees Tagged: John Zieja, Barb Sauer
April 19, 2024
Great service, explaining everything they find, everything they do, and what should be done for service and repairs. Appointments are on time. everything they do, and what should be done for service and repairs. Appointments are on time. More
Other Employees Tagged: John Zieja, Barb Sauer
April 16, 2024
Service department went way beyond my expectations to resolve the problems . Service writer, service manager, and service tech all took ownership and worked to get vehicle back on the road. Impressive - resolve the problems . Service writer, service manager, and service tech all took ownership and worked to get vehicle back on the road. Impressive - can't say enough! More
Other Employees Tagged: John Zieja, Barb Sauer
April 06, 2024
Great Service done in very timely & satisfying fashion😜🤙🤙Definitely caring about the customers & quality of work done🤙🤙 fashion😜🤙🤙Definitely caring about the customers & quality of work done🤙🤙 More
Other Employees Tagged: John Zieja, Barb Sauer
January 17, 2024
So far the repair looks good. Only issue is the windshield wiper fluild used when oil change was done, is has been frozen in this cold weather. Only issue is the windshield wiper fluild used when oil change was done, is has been frozen in this cold weather. More
Other Employees Tagged: John Zieja, Barb Sauer