Kim Murscoe

I am very unsatisfied and disappointed with the service that I received. Chevy seemed high on price for their diagnose and recommend that we take it to GMC. If I could go back, I would go back to Chevy in that I received. Chevy seemed high on price for their diagnose and recommend that we take it to GMC. If I could go back, I would go back to Chevy in a heartbeat and pay the more money. Goes back to you get what you pay for. They did a diagnose for around 200 and a video that was about 2 minutes long telling everything that was wrong. The went to fix the first thing and wanted another 570 for two hours to take the starter off and continued with another two separate diagnosed fees. These things were mentioned in the video from the initial diagnosed so I was misled on why I was being ripped off. I’m posting bill and work as well with this review. I’m a single mother with two children and have to work two and a half weeks to pay this bill and yet my car still isn’t fixed. Ask questions and watch out. More

Report | Print

Great people I have trouble with computer things and thank goodness for those young men helping me figure it all out And not just them everyone especially Miss Kim Thanks to All thank goodness for those young men helping me figure it all out And not just them everyone especially Miss Kim Thanks to All More

by Mgoodnight0723 Verified Customer Verified Customer

Report | Print

All of the people were very nice and respectful! I will say you can tell they are short staffed. Although that showed in their customer service, the people were great! I will say you can tell they are short staffed. Although that showed in their customer service, the people were great! More

by dylan Verified Customer Verified Customer

Report | Print

I went in wanting to purchase a new truck. My sales lady did everything she could to find me the truck I wanted. When that didn’t work out she helped me order a custom truck. Everyone at this My sales lady did everything she could to find me the truck I wanted. When that didn’t work out she helped me order a custom truck. Everyone at this dealership is very friendly and helpful. More

by WEIRCR Verified Customer Verified Customer

Report | Print

The staff and facility were great and our salesman, Chris Buck, was very helpful and effective. Buck, was very helpful and effective. More

Report | Print

Very shady dealership dose not tell the truth, adds unessessry fees are only nice until you leave unessessry fees are only nice until you leave More

by adam.robinson4698 Verified Customer Verified Customer

Report | Print

Sound experience excellent help listened to what I was looking for. Have some friends who are interested based on my experiences! looking for. Have some friends who are interested based on my experiences! More

by wzingarelli Verified Customer Verified Customer

Report | Print

Everyone was very friendly, knowledgeable and courteous. Cris was a fantastic salesman and the staff were willing to negotiate. Cris was a fantastic salesman and the staff were willing to negotiate. More

by RONRON054 Verified Customer Verified Customer

Report | Print

I brought 3 cars at Gainesville Buick and I’m not driving the 1 I wanted bad deal rushed I didn’t get to test drive the car are nothing . I had to go take my daughter to work I should have waited everything the 1 I wanted bad deal rushed I didn’t get to test drive the car are nothing . I had to go take my daughter to work I should have waited everything was rushed I have a $680. Payment which is more Than wanted to pay , to many things happed to fast, I’m not even sure if I got the employee discount I work for Swift transportation just a bad deal for me, I tried to return the car the next day with in a 24 hr period I have went from owing 28000 to financing 39000 owing 57000 and I’m not driving a driving a bidder car or the car I wanted, the transmission went out in the second car that I bought there it was under warranty they gave me loaner the Envison Avinir had it for about a month I got very comfortable driving it and wanted something bigger like that I even. Asked if I could get something like that, I should have just left he said the payments would be around $800 I feel they could have worked a better deal since I have brought 3 car there since 2020i got the 1st Encore due to and accident which total my car ,the 2nd Encore for my birthday upgrade to a little bigger car with a few bells and whistle then the transmission went out which brings me to my present situation. I feel I should have been given more options after all I am the one that has to pay More

by ROSASTRD Verified Customer Verified Customer

Report | Print

Professional, Experience, deadecate, cometed and willing to work with customers to make sure they are satisfied to work with customers to make sure they are satisfied More

by Pauline McFarlane Verified Customer Verified Customer

Report | Print