Mike Swinehart

The staff and facility were great and our salesman, Chris Buck, was very helpful and effective. Buck, was very helpful and effective. More

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In 2021 we used this place to repair our car when we hit a deer. Took 3 months to get it back as they wanted to say our part was sitting in the ocean on a barge due to the government (which I know there was a deer. Took 3 months to get it back as they wanted to say our part was sitting in the ocean on a barge due to the government (which I know there was a ton stuck out there) but after 3 months they finally found the part mismarked in a shop in Miami. But there were also some screw ups that didn't get fixed and when we brought it to them after this last accident just over a month now, they refuse to fix the repairs they screwed up with the deer damage. And handed us back a car on 2/23/23 that was so green (on a black car) you could hardly see the black and couldn't even check their work job it was so dirty. We have been fighting with them the whole time they had our car about fixing the issues from before that we think all this current problems are coming from that. They claimed they did a total inside and out detail on my car on Tuesday the 21st. There is no way in the world that the way it looks that it was done 2 days before. I live under a ton of trees and my car can sit for more than that and not get that bad. And due to a new paint job the car has to be washed by hand. My husband cannot do it as he's injured and now have to pay a ton of money to keep it washed and even check for the repair work. NEVER again will this sorry place get any work from us and I hope this will help others not to go there. I am going to use this same comment on any page I can about the place. I hate that I can't give it a lower rating than a 1 star to post this. It's not even a 1 star place. They had no care in the world about our issues. More

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I just picked up my Honda Odyssey from the Collision Center after it had to be repaired due to an accident. I have used the Collision Center several times over the past ten years and Mike Swinehart has Center after it had to be repaired due to an accident. I have used the Collision Center several times over the past ten years and Mike Swinehart has always treated our vehicles as if they were his own. He always been highly professional and courteous in communicating with us especially during the current struggle to get parts in a timely manner. I will refer anyone who needs work done or who is looking for a new vehicle to Gainesville Buick GMC. Warmest Regards, Jerome Elam More

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Mike Swinehart helped me today and he did an excellent job at making me feel comfortable and tending to all my needs. Very kind man :) job at making me feel comfortable and tending to all my needs. Very kind man :) More

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Customer Service Al Hunter and Willie McFarland were true professionals. They are a real asset to the dealership. Mike Swinehart in the Collision Center also is Al Hunter and Willie McFarland were true professionals. They are a real asset to the dealership. Mike Swinehart in the Collision Center also is a true professional. More

by UF.GATORBILL Verified Customer Verified Customer

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Great customer service They went above and beyond to get us the deal we wanted. The service plans that they offer is better then any other dealership. Staff is very friendly They went above and beyond to get us the deal we wanted. The service plans that they offer is better then any other dealership. Staff is very friendly and knowledgeable. More

by Michaelpeterson96 Verified Customer Verified Customer

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So Impressed = Kyle Provided Amazing Service at Body Shop Highly Recommend!!! Concierge type service from Kyle Holsombach of Gainesville Buick Body Shop. My 89 years old mother had her vehicle rear ended. Highly Recommend!!! Concierge type service from Kyle Holsombach of Gainesville Buick Body Shop. My 89 years old mother had her vehicle rear ended. We took her car into Gainesville Buick Body Shop, which handles many different Brands & Models of cars, including VW. From the moment my mother walked in, she was warmly greeted, to Kyle and his team taking the time to walk my mom through their inspection of the vehicle, the importance of the photos, plus explaining the entire process in step by step detail. Our insurance adjuster was familiar with the Gainesville Buick Body shop, and was more than pleased to work with them. We were updated at every step, including when additional hidden damage behind the bumper was found. Best was that this location has Rental Vehicles available on site, which meant we did not have to Uber/Lyft to an off site location. When we picked up the car, Kyle did a walk through of the paperwork and car to point out the quality of the work. Will recommend Buick Body shop to any one of our friends or family that needs auto body repair. Great Experience!!!! Thank you! More

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New car purchase after my car was totaled I really appreciated the kindness if Ronnie Bowens who was very helpful and was the salesman who sold me my new Mitsubishi Mirage ES on 7/4/18. He eve I really appreciated the kindness if Ronnie Bowens who was very helpful and was the salesman who sold me my new Mitsubishi Mirage ES on 7/4/18. He even drove the new car to the airport with me driving a rental car so that I could turn it in to the Entetprise Rental Car office there. He went out of his way to help me. More

by SHARANAGATA Verified Customer Verified Customer

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Collision Insurance claim Textbook perfect. I delt with Mike in the collision dept. Mike peformed the insurance estimate. He kept me informed of the progress .Notified me when Textbook perfect. I delt with Mike in the collision dept. Mike peformed the insurance estimate. He kept me informed of the progress .Notified me when additional issue were discovered.The process went well. Thanks Gainesville Buick and especially to Mike More

by TLACASSE Verified Customer Verified Customer

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Service of CTS Cadillac Kim, John and Casey were very courteous and efficient. I have always had good service there. Casey Whitehead is very knowledgeable and conscientious Kim, John and Casey were very courteous and efficient. I have always had good service there. Casey Whitehead is very knowledgeable and conscientious about doing a good job! My car drives “like new” again. More

by BETSYANNEWHITEHEAD Verified Customer Verified Customer

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