Kyle Holsombach

In 2021 we used this place to repair our car when we hit a deer. Took 3 months to get it back as they wanted to say our part was sitting in the ocean on a barge due to the government (which I know there was a deer. Took 3 months to get it back as they wanted to say our part was sitting in the ocean on a barge due to the government (which I know there was a ton stuck out there) but after 3 months they finally found the part mismarked in a shop in Miami. But there were also some screw ups that didn't get fixed and when we brought it to them after this last accident just over a month now, they refuse to fix the repairs they screwed up with the deer damage. And handed us back a car on 2/23/23 that was so green (on a black car) you could hardly see the black and couldn't even check their work job it was so dirty. We have been fighting with them the whole time they had our car about fixing the issues from before that we think all this current problems are coming from that. They claimed they did a total inside and out detail on my car on Tuesday the 21st. There is no way in the world that the way it looks that it was done 2 days before. I live under a ton of trees and my car can sit for more than that and not get that bad. And due to a new paint job the car has to be washed by hand. My husband cannot do it as he's injured and now have to pay a ton of money to keep it washed and even check for the repair work. NEVER again will this sorry place get any work from us and I hope this will help others not to go there. I am going to use this same comment on any page I can about the place. I hate that I can't give it a lower rating than a 1 star to post this. It's not even a 1 star place. They had no care in the world about our issues. More

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My salesperson was Hector DelValle. Bought a auto from this dealership on May 23rd of this year, and could not of had a better sales experience than working with Hector. He is very eff Bought a auto from this dealership on May 23rd of this year, and could not of had a better sales experience than working with Hector. He is very efficient and very courteous, and mostly his knowledge of how to get things done are exceptional. If you need someone who cares about your concerns, please ask for Hector. I know I'll be back with family and friends and asking for his service. Thanks Hector DeValle! More

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They were beyond amazing! It was such a easy and smooth process. Special thank you to Mark Cato! It was such a easy and smooth process. Special thank you to Mark Cato! More

by Yesbelgamble14 Verified Customer Verified Customer

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everyone was very accommodating, very professional, my husband and i got everything we wanted and we were very happy leaving with our new car! husband and i got everything we wanted and we were very happy leaving with our new car! More

by samanthakinslow14 Verified Customer Verified Customer

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The employees were nice and helpful. They went out of their way to ensure I got the best deal on the car that I wanted. Overall it was a wonderful experience. their way to ensure I got the best deal on the car that I wanted. Overall it was a wonderful experience. More

by Christy177 Verified Customer Verified Customer

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Courteous! And Very Considerate! Enjoyed Doing Business With Them! Honest! And Very Straight Forward! Knows How To Relate To Their Customer! And I Would Recommend Anyone To Them! And Will Recommend People With Them! Honest! And Very Straight Forward! Knows How To Relate To Their Customer! And I Would Recommend Anyone To Them! And Will Recommend People To Them! More

by darrylncopeland Verified Customer Verified Customer

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Excellent Great sales people with no hassle attitudes - I felt everyone’s excitement for my first brand new car. I’m so very happy with my new family at Buick Great sales people with no hassle attitudes - I felt everyone’s excitement for my first brand new car. I’m so very happy with my new family at Buick GMC More

by DEBBIE30 Verified Customer Verified Customer

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Best Dealership Ever!! This dealership is by far the best ive ever been to. Not only do they have great deals on cars, but the people there take it to the next level, they c This dealership is by far the best ive ever been to. Not only do they have great deals on cars, but the people there take it to the next level, they care about you and want you happy! I had to leave my car in the shop to get something repaired and the dealership paid for an Uber for me to ride home, and they personally texted me to make sure I made it home okay. They dont just sell cars at Gainesville Buick and GMC, they build relationships with their customers and take care of their people. I strongly recommend this dealership! More

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So Impressed = Kyle Provided Amazing Service at Body Shop Highly Recommend!!! Concierge type service from Kyle Holsombach of Gainesville Buick Body Shop. My 89 years old mother had her vehicle rear ended. Highly Recommend!!! Concierge type service from Kyle Holsombach of Gainesville Buick Body Shop. My 89 years old mother had her vehicle rear ended. We took her car into Gainesville Buick Body Shop, which handles many different Brands & Models of cars, including VW. From the moment my mother walked in, she was warmly greeted, to Kyle and his team taking the time to walk my mom through their inspection of the vehicle, the importance of the photos, plus explaining the entire process in step by step detail. Our insurance adjuster was familiar with the Gainesville Buick Body shop, and was more than pleased to work with them. We were updated at every step, including when additional hidden damage behind the bumper was found. Best was that this location has Rental Vehicles available on site, which meant we did not have to Uber/Lyft to an off site location. When we picked up the car, Kyle did a walk through of the paperwork and car to point out the quality of the work. Will recommend Buick Body shop to any one of our friends or family that needs auto body repair. Great Experience!!!! Thank you! More

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New car purchase after my car was totaled I really appreciated the kindness if Ronnie Bowens who was very helpful and was the salesman who sold me my new Mitsubishi Mirage ES on 7/4/18. He eve I really appreciated the kindness if Ronnie Bowens who was very helpful and was the salesman who sold me my new Mitsubishi Mirage ES on 7/4/18. He even drove the new car to the airport with me driving a rental car so that I could turn it in to the Entetprise Rental Car office there. He went out of his way to help me. More

by SHARANAGATA Verified Customer Verified Customer

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