Kim Santana
Kim Santana at Lehigh Valley Acura
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Kim Santana | Page 2

Product Specialist

Lehigh Valley Acura

333 State Avenue
Emmaus, PA 18049

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4.8
26 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

3 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.8

26 Reviews

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26 Reviews of Kim Santana

September 03, 2023

Dealership Rating
Employee Rating

Very satisfied with the sales person and the service. Vehicle's better than expected compared to website photos. More

by maureendg69
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 05, 2023

Lehigh Valley Acura responded

Maureen, we're delighted to know that you had a satisfying experience with our sales team at Lehigh Valley Acura and that your vehicle exceeded expectations. Thanks for sharing!

July 29, 2023

Dealership Rating
Employee Rating

Good service, very informative, always think of the customer and their needs and service. Would recommend the service department. More

by NT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yosmar Mendoza Gomez , Bronson Miller

Jul 31, 2023

Lehigh Valley Acura responded

We appreciate your feedback and recommendation! It's great to know that our service department at Lehigh Valley Acura was able to meet your needs. Thanks for sharing, we're here if you need anything else in the future!

July 11, 2023

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Employee Rating

Kim was so helpful and informative. The dealership worked with me and was honest and thorough throughout the whole process. They made leasing so easy! More

by lagrande.lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Goodwin, William Cossman, Matthew Jones , Zach Kotran

Jul 12, 2023

Lehigh Valley Acura responded

Thank you for the great review! We're glad to hear that Kim and our team at Lehigh Valley Acura provided you with helpful and informative service. We strive to make the leasing process easy, so we appreciate your feedback. Drive safely, and we hope to see you again in the future!

July 08, 2023

Dealership Rating
Employee Rating

Yosmar was attentive to my needs and was engaging in tbt process. He was happy to answer all my questions and returned my call promptly. I enjoyed the sales experience with him and LVIA More

by Bob
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jones, Yosmar Mendoza Gomez , Zach Kotran

Jul 10, 2023

Lehigh Valley Acura responded

We appreciate you, Bob! Thanks for highlighting Yosmar's commitment to attentive and caring service. If you need anything else from the team at Lehigh Valley Acura, please give us a call. Happy driving!

May 30, 2023

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Employee Rating

Kim was a phenomenal salesperson. She educated herself on the vehicle we were interested in despite not being the brand of her dealership. She was kind and professional and made the b More

by katehambly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Owen

March 14, 2023

Dealership Rating
Employee Rating

Kimberly was very helpful and was able to share good information and pros and cons of the vehicles I test drove. Process was smooth and they worked with me to get into the vehicle I wanted. More

by erikgramlich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Kotran

March 07, 2023

Dealership Rating
Employee Rating

This dealership worked with me to get me the best deal with my trade-in. Very pleased with my purchase and all the help they were able to give me. More

by LC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jones

December 31, 2022

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Employee Rating

The service department delivered the service I expected when I expected it. They completed all expected support. More

by Frank
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

December 31, 2022

Dealership Rating
Employee Rating

Highly recommend that you go see Kim S. if you’re looking for an Acura. She was very knowledgeable, flexible and patient with me. The rest of the staff were also great. More

by Vanessa M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eoin Walshe

November 24, 2022

Dealership Rating
Employee Rating

I had the absolute best experience purchasing a new 2023 Acura MDX from Kimberly and the team at Lehigh Valley Acura. They were efficient, professional, experts in their product, but most importantly, genu More

by blueskies1605
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eoin Walshe, Drew Seltzer , Zach Kotran

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