Kris King

Terrible attitude, uncooperative, , lead me to buy a different brand of vehicle. Had the car I want choice to be difficult. different brand of vehicle. Had the car I want choice to be difficult. More

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If you are looking for a new Toyota, please DO NOT GO to Toyota of Orlando, especially if you are Spanish or black, or a minority, and you’re buying a car upfront. I was told I had to undergo a”background” Toyota of Orlando, especially if you are Spanish or black, or a minority, and you’re buying a car upfront. I was told I had to undergo a”background” check to make sure I wasn’t a wanted criminal or terrorist, but what it turned out to be was a loan application which I had to undergo although I stated from the beginning I was buying in cash. On top of this, during the test drive, the salesman drove me to the bank, he drove me. I was upset, but wanted to finish this transaction. It was embarrassing, and it seemed the finance manager could not wrap his head around the fact a Latino man could walk into a dealership and buy a car outright, and had to pull this sleazy move in order to confirm who I was. On a positive note, the service and parts department are standout professionals. I will be making a complaint to both the Florida Attorney General’s Office and the CFPB, since I believe I was profiled according to my race in order to prevent fraud, not as someone who worked the last 42 years of their life, and is disabled Veteran who can actually walk into a dealership. I will also be consulting an attorney. More

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Savanah, juanil, cruz la atención el día de hoy fue excelente muy atentos, el proceso fue rapido! Me encantó venir y disfrutar esta experiencia! excelente muy atentos, el proceso fue rapido! Me encantó venir y disfrutar esta experiencia! More

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I’ve never had an experience this bad at a dealer before. They practice deceptive sales tactics. They won’t tell you the actual price of a vehicle without going there. Expect to pay 10k to 15k over sticker p They practice deceptive sales tactics. They won’t tell you the actual price of a vehicle without going there. Expect to pay 10k to 15k over sticker price. On top of that they extremely low balled me on my trade in. This dealer takes advantage of you coming and going. Do yourself a favor and go elsewhere!!! More

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Excellent service and sales people. I decided to turn in my lease car and purchase a new one. Very helpful sales personnel. I am very pleased with my experience today. my lease car and purchase a new one. Very helpful sales personnel. I am very pleased with my experience today. More

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Great service, happy with my purchase, Ciara was very helpful and made the process very smoothly, would recommend this dealer no anyone! Will definitely come back here in the future helpful and made the process very smoothly, would recommend this dealer no anyone! Will definitely come back here in the future More

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Very professional. Salesman knowledgeable, friendly. Sales manager helpful working with numbers. Very clean neat building.ample parking. Location was easily assible off interstate. Clean new vehicle w Sales manager helpful working with numbers. Very clean neat building.ample parking. Location was easily assible off interstate. Clean new vehicle well More

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Hello do to my experience in the service area is very poor do to first time there for oil change my tundra was scratch on hood and grill and never informed. Second time 1/29 went there fire tire rotation poor do to first time there for oil change my tundra was scratch on hood and grill and never informed. Second time 1/29 went there fire tire rotation and oil change . After they finish they took my car to body shop with no need they took the wrong car wow ok then got home and tire rotation were never done . That very wrong. Not even a call from Toyota of Orlando not professional. Team something is wrong. More

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El servicio fue excelente, todas las Personas que me ayudaron fueron muy profesionales y nos ayudaron mucho. Steven y Roxanne fueron muy amables. Muy contentos!!!! ayudaron fueron muy profesionales y nos ayudaron mucho. Steven y Roxanne fueron muy amables. Muy contentos!!!! More

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The experience was great for Steven, Vernon and Roxanne they were very good at explaining to me what I needed to know. Thank you very much they were very good at explaining to me what I needed to know. Thank you very much More

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