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Kristina Miranda

Overview Reviews (96) Inventory (257)

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Kristina Miranda

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Born in California, was raised in Arizona, worked for Honda dealerships for a total of 6 years. Mother and wife and grandmother. Love movies and helping people.

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4.9

96 Reviews

Born in California, was raised in Arizona, worked for Honda dealerships for a total of 6 years. Mother and wife and grandmother. Love movies and helping people.

Overview Reviews (96) Inventory (257)

Dealership Experience

11 mos

Industry Experience

6 yrs, 10 mos

Specialties & Trainings

SPANISH SPEAKING

6 YEARS OF HONDA EXPERIENCE

Honda Customer Experience training and Knowledge

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4.9

96 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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96 Reviews of Kristina Miranda

November 21, 2025

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Employee Rating

Everyone was super helpful and so nice. My oil change light came on that morning and they were able to get me in same day and finished in less time than expected! My oil change light came on that morning and they were able to get me in same day and finished in less time than expected! More

by Megan.welshans

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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November 19, 2025

Dealership Rating

Employee Rating

I had a great experience at Germain Honda, Brian was very knowledgeable and everyone was helpful and professional. I would definitely recommend this dealership. knowledgeable and everyone was helpful and professional. I would definitely recommend this dealership. More

by Cristinaarenas

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Colin McEuen, George Bell, Brian Murchie

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Nov 19, 2025 -

Germain Honda of Surprise responded

Your business and trust in our team mean a great deal to us. We remain committed to delivering exceptional customer care and truly appreciate your recognition of Brian and our team’s efforts in providing a quality experience. Best Regards, Sassha Motz General Manager

November 18, 2025

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Employee Rating

Germain Honda is amazing the service people are always so great and Kristina was very helpful great and Kristina was very helpful More

by SDSSOCAL24

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ty Crews, Nate Garcia, Montana Boone, Kevin Proo

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Nov 19, 2025 -

Germain Honda of Surprise responded

We’re grateful for your trust and support. Our team takes great pride in delivering exceptional care, and it’s wonderful to know our efforts made a positive impression on your experience. Best Regards, Sassha Motz General Manager

November 17, 2025

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Employee Rating

Took a little longer than I was initially told, but they did a nice job. did a nice job. More

by cluff.katie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 17, 2025 -

Germain Honda of Surprise responded

We apologize for the longer than expectated visit and appreciate your understanding. Our team appreciates your business and positive feedback. Best Regards, Sassha Motz General Manager

November 15, 2025

Dealership Rating

Employee Rating

Great service, matched my coupon price from another dealer, very friendly and informative on my future car maintenance. dealer, very friendly and informative on my future car maintenance. More

by Carranzafoto

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nina Dinger

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Nov 17, 2025 -

Germain Honda of Surprise responded

Thank you for letting us know that our team met if not exceeded your expectations. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

November 14, 2025

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Employee Rating

Quick, efficient and friendly. Got my civic back in just a few hours for a new windshield. Got my civic back in just a few hours for a new windshield. More

by jonathanojeda5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 14, 2025 -

Germain Honda of Surprise responded

Thank you for taking the time to share your overall quality experience with our team. We are pleased to know your visit was the positive and efficient visit we work hard to deliver. Best Regards, Sassha Motz General Manager

November 13, 2025

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Employee Rating

Kristina answered all my questions as this was my first service on my 2025 CRV. service on my 2025 CRV. More

by christadekker

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 14, 2025 -

Germain Honda of Surprise responded

Thank you for your lovely feedback! We're glad Kristina's efforts ensured an accommodating visit. We look forward to your next visit! Best Regards, Sassha Motz General Manager

November 13, 2025

Dealership Rating

Employee Rating

Kristina is a bonus to work with. She is a credit to your organization yeah to you She is a credit to your organization yeah to you More

by mtj6588

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 14, 2025 -

Germain Honda of Surprise responded

Our team is happy to know that Kristina ensured a quality service experience. Thank you for choosing Germain for your automotive needs. Best Regards, Sassha Motz General Manager

November 12, 2025

Dealership Rating

Employee Rating

Fast and easy, friendly people, super clean, a lot of room and plenty of seats. room and plenty of seats. More

by pjohana65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 13, 2025 -

Germain Honda of Surprise responded

Ou team is happy you enjoyed a quality service experience. Thank you for sharing. Best Regards, Sassha Motz General Manager

November 11, 2025

Dealership Rating

Employee Rating

Great service. Didn’t have an appointment and they accommodated my oil change while there Didn’t have an appointment and they accommodated my oil change while there More

by xtjones3

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

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Nov 11, 2025 -

Germain Honda of Surprise responded

Our team is happy we were able to assist and get you back on the road to enjoy your day. Best Regards, Sassha Motz General Manager

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