Kristina Miranda
Kristina Miranda at Germain Honda of Surprise

Kristina Miranda

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
63 Reviews

Born in California, was raised in Arizona, worked for Honda dealerships for a total of 6 years. Mother and wife and grandmother. Love movies and helping people.

Dealership Experience

8 mos

Industry Experience

6 yrs, 7 mos

Specialties & Trainings

SPANISH SPEAKING

6 YEARS OF HONDA EXPERIENCE

View more specialties & trainings
4.9

63 Reviews

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63 Reviews of Kristina Miranda

August 02, 2025

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Employee Rating

I like the helpfulness. Very knowledgeable and in tune to what's needed before I ask More

by hoytmi
Service Price Transparency
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Recommend Dealer
Yes

August 02, 2025

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Everyone was courteous and professional. Kristina explained everything very well. Waiting room was nice and clean. More

by jbeanz74
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Recommend Dealer
Yes

July 29, 2025

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Your service team is always friendly, understanding, and helpful. I did not buy my Honda at this dealership, but I came here because you have John Saunders, who is the Honda Prologue expert and my go-to-guy More

by spatesa6270
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Recommend Dealer
Yes

Other Employees Tagged: John Saunders

Jul 29, 2025

Germain Honda of Surprise responded

Nothing means more to us than your satisfaction, so thank you for your 5-star review of John! We're pleased John provided 5-star service and earned your trust and recommendations. He will be honored to learn of your kind words, Best Regards, Sassha Motz General Manager

July 28, 2025

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Great service, the dealer will treat you like family. Love the maintenance team, and their fast work. More

by tristancharbonneau96
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Recommend Dealer
Yes
Jul 28, 2025

Germain Honda of Surprise responded

We thank you for your trust in our team and your kind recommendation. We are so happy to have you as part of our Germain family. Best Regards, Sassha Motz General Manager

July 28, 2025

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Nice service, friendly staff all around. Car was done ahead of schedule. Car being washed was a great bonus. More

by tltroonp
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony, don’t know his last name. Was in the sales department while we were waiting for our car to be serviced. Great guy. Been there a couple months.

Jul 29, 2025

Germain Honda of Surprise responded

We are pleased to know you enjoyed a quality and efficient service during your recent service experience. Best Regards, Sassha Motz General Manager

July 27, 2025

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Great customer service. Time in and out the door less than expected. Willing to work with the customer. Thank you! More

by MRRMOLSON13
Sales Price Transparency
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Recommend Dealer
Yes
Jul 28, 2025

Germain Honda of Surprise responded

We are pleased our team provided a quality and efficient experience. Enjoy the road in your new Honda. Best Regards, Sassha Motz General Manager

July 26, 2025

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Kristina processed my service request quickly and efficiently. She got me an uber ride home after I dropped off my car and arranged for an Uber ride to the dealership. The technician servicing my car More

by steve
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Recommend Dealer
Yes
Jul 28, 2025

Germain Honda of Surprise responded

Steve, thank you for letting us know your appointment was handled seamlessly by Kristina and the German Honda team. We hope you won't hesitate to reach out when we may be of service to you again. Best Regards, Sassha Motz General Manager

July 24, 2025

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The display unit was freezing, which was a constant source of irritation. The Germain technician was able to reproduce the problem and resolve the problem More

by davebigelow
Service Price Transparency
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Recommend Dealer
Yes
Jul 25, 2025

Germain Honda of Surprise responded

We are sorry you were experiencing this concern and are happy we were able to assist. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

July 21, 2025

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The over all attitude and disposition of employees is “take care of the customer”. GH employees across the board were friendly and eager to earn the customer’s long term loyalty. I would recomme More

by pwcochren
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Recommend Dealer
Yes

Other Employees Tagged: Evan Winje, Alex Rivas, Robert Pitman , Jean Pierre Rachid

Jul 22, 2025

Germain Honda of Surprise responded

Thank you for taking the time to leave us this positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that our team took great care of you. Please do not hesitate to let us know if there is ever anything more that we may help you with. Best Regards, Sassha Motz General Manager

July 17, 2025

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Employee Rating

Kristina is very professional and efficient. She is great at communicating the status of your vehicle while you are waiting. My vehicle was taken in for service per my appointment - there was no More

by CGS1550
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Recommend Dealer
Yes
Jul 18, 2025

Germain Honda of Surprise responded

Thank you for sharing your positive and informative service experience with Kristina. Your complete satisfaction is our ultimate goal. Best Regards, Sassha Motz General Manager

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