Krystie Zhang | Page 16

Mazzi-Alfa Robert is easy going and extremely professional in his fresh new approach to car buying. Without a doubt the best and most efficient sales team and Robert is easy going and extremely professional in his fresh new approach to car buying. Without a doubt the best and most efficient sales team and staff ever in my lifetime. Having purchased two vehicles from this dealership has been a complete pleasure. Thank you Criswell Maserati! More

Helpful 1

Report | Print

Good value dealership! Had a great time working with Nan. They don't pull any unwanted fees on you, and are very upfront with their pricing. I leased my Alfa Romeo Giulia Ti Had a great time working with Nan. They don't pull any unwanted fees on you, and are very upfront with their pricing. I leased my Alfa Romeo Giulia Ti Q4 and I got a great deal off the MSRP, and the car leased very well too! Would recommend 10/10. More

Helpful 0

Report | Print

Nan is the best! Nan made the buying experience super enjoyable! She truly rocks! We connected on a personal level; talking about a myriad of things, outside of cars! Nan made the buying experience super enjoyable! She truly rocks! We connected on a personal level; talking about a myriad of things, outside of cars! Everyone was so friendly and made a priority of introducing themselves, welcoming me to the family. Even the service director, Anthony, checked in with me to talk about the excellent service I'll receive, at Criswell. I love my new Maserati Levante and I look forward to a lasting relationship with these wonderful folks! More

Helpful 43

Report | Print

Bought CPO Maserati Great service from Alberto in sales and from Krystie in finance. The car was in nearly new condition. This is my first exotic purchase. The Grantur Great service from Alberto in sales and from Krystie in finance. The car was in nearly new condition. This is my first exotic purchase. The Granturismo Sport Convertible is fabulous. I would recommend this dealership to everybody. More

Helpful 119

Report | Print

My new Maser I just had the best buying experience ever. Karina is outstanding. I think we spent more time just talking about the future of the cars than the car I I just had the best buying experience ever. Karina is outstanding. I think we spent more time just talking about the future of the cars than the car I went to look at. The sales manager was exceptionally attentive. He responded to all my request for information right away. Met me at the dealership and throughout the entire punches these guys made me feel comfortable and confident. Great job to Karifa. Hopefully when the new versions release I will see you guys More

Helpful 1

Report | Print

New car purchase I have purchased my share of cars over the years. This dealership is top notch in every aspect. My journey stated with Max when I brought my Quattropo I have purchased my share of cars over the years. This dealership is top notch in every aspect. My journey stated with Max when I brought my Quattroporte in for routine service. He was great! I next talked with Alberto and looking at new cars. I am now the proud owner of a Granturismo MC. This is my 5th Maserati purchase and the best buying experience to date. My first from Crsiswell and not my last! Alberto treated us like family and went the extra mile to make sure we were happy with our purchase He called the next day a holiday to make sure everything went well on our trip home and if we has any questions concerning the cars functions. He is an outstanding sale associate and really knows Maserati's. I highly recommend Alberto if you are looking to purchase from Criswell. Usually the most painful and time consuming process is the paperwork at the end. Not here and especially not with Krystie. She was great to work with! No pushy up selling of options, just an open conversation of what was available and the cost of each. No bundled packages, pick and choose what you want. It was easy and fast. My experience with Criswell and the staff from end to end has been fantastic! I highly recommend them! More

Helpful 124

Report | Print

Excellent Dealership to Work With Karifa was an excellent salesman to work with. I went in to look at a used Audi on their lot and he was able to answer all of my questions and let me Karifa was an excellent salesman to work with. I went in to look at a used Audi on their lot and he was able to answer all of my questions and let me test drive the car. I was a little hesitant about purchasing the car same day, and he and Krystie were more than understanding and let me go with kind words. When I decided I needed one more test drive Karifa invited me back, let me look over the car in detail, then sat me down to talk about what I wanted to do. I ejoyed his personalism and excitement with the industry which partially led to me purchasing the vehicle from this dealership. The finance process couldn't have gone by quicker and Krystie was wonderful and insightful to work with while not pushing all of the post finance packages that most other dealerships do. I would highly recommend working with this dealership and will be recommending to my friends in the area. Overall I had a very enjoyable experience! More

Helpful 4

Report | Print

Most Pleasant! experience while buying a car. Alberto was wonderful from the beginning to the end of our purchase experience with our first Maserati. Alberto was attentive towards our needs expla Alberto was wonderful from the beginning to the end of our purchase experience with our first Maserati. Alberto was attentive towards our needs explained every single detail about the vehicle was very knowledgable but most important treated us with the utmost respect made us feel that we were welcomed and comfortable through out the whole experience. Let me say he makes a good Cappuccino and an even better espresso sorry Alberto I have to let your future clients know you make the best espresso I have ever had :). I recommend Alberto for your future car purchase at this Dealership he will meet your expectations no doubt about it. Everyone we encountered was very friendly. More

Helpful 131

Report | Print

Happy is an understatement! I found the perfect Maserati online and contacted Karifa immediately. He was pleasant and patient. We had a deal within minutes! I live in Atlanta, GA I found the perfect Maserati online and contacted Karifa immediately. He was pleasant and patient. We had a deal within minutes! I live in Atlanta, GA and didn’t want to have it shipped. So, took the short flight to Germantown, MD later during the week. Karifa offered to pick me up from the airport rather than me catching an Uber (how awesome was that!?!?!). Once we got to his office, I was “in & out”! Karifa even checked on me throughout my 10 hour drive back to Atlanta several times. He insisted that I let him know when I arrived safely (even though it was well after business hours). I was completely pleased with my experience. I would DEFINITELY recommend visiting Karifa at Criswell, Maserati for any of your Maserati or Alfa Romero desires! More

Helpful 2

Report | Print

I m a repeat buyer at Maserati Title says it all. Good experience. The process was thoughtful Karifa was a lot of fun to work with . Answered all my questions then held me down and Title says it all. Good experience. The process was thoughtful Karifa was a lot of fun to work with . Answered all my questions then held me down and cut my throat in order to buy a new Ghibli...just kidding. Karifa and krystie were very professional More

Helpful 2

Report | Print