Kuba Luc | Page 3

The staff was very kind and accurate. The entire facility was clean the atmosphere in the was happy and much joy in the environment with a smile The entire facility was clean the atmosphere in the was happy and much joy in the environment with a smile More

by GOT_113 Verified Customer Verified Customer

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Great place, great cars, they know how to treat their customers!! Been going thru them for 15 years now! WesG customers!! Been going thru them for 15 years now! WesG More

by WGIACOBBE Verified Customer Verified Customer

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Loved dealing with Kuba, nice, knowledgeable, patient! Definitely going back to see him when ready to buy. Definitely going back to see him when ready to buy. More

by VELIZONDO66 Verified Customer Verified Customer

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Great experience. The team was helpful. I got the car I wanted. I recommend this location! The team was helpful. I got the car I wanted. I recommend this location! More

by RNIXON0 Verified Customer Verified Customer

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The salesman was very good. .showed me the best buy for my money..ill go back again .showed me the best buy for my money..ill go back again More

by RANDYHERRINGTON1964 Verified Customer Verified Customer

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A+++ experience. Customer service and communication was hands down the best I've ever received from any dealership. Amazing car buying / service experience. I highly Customer service and communication was hands down the best I've ever received from any dealership. Amazing car buying / service experience. I highly recommend them for Service, Sales, and Parts. No haggle, priced to perfection, and most of all they made the complete experience fun and stress free. More

by KEITHDANAWALEGA Verified Customer Verified Customer

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The staff was professional and courteous. They took my needs and concerns into consideration without being pushy to get a sale. They offered a fair amount for my trade-in and they worked wi They took my needs and concerns into consideration without being pushy to get a sale. They offered a fair amount for my trade-in and they worked with me and my budget. More

by LYDIA SAVAGLIO Verified Customer Verified Customer

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I had the best experience buying my car at the Countryside Nissan dealership. SHADI, DREW and KUBA were so knowledgeable, Helpful, and patient with me. I felt they went above and beyond finding t Countryside Nissan dealership. SHADI, DREW and KUBA were so knowledgeable, Helpful, and patient with me. I felt they went above and beyond finding the right car for me. THANK YOU, Nancy More

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Just purchased a 2023 Rogue from this dealership. Kuba secured the exact trim, color and options I required. He is great to work with. Also worked with Chuck on finalizing the purchase. Chuck mad Kuba secured the exact trim, color and options I required. He is great to work with. Also worked with Chuck on finalizing the purchase. Chuck made sure all my questions were answered. Both are very knowledgeable and professional, and made the entire process from test drive to purchase easy. I highly recommend this dealership to anyone and especially both Kuba and Chuck! More

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Granted the salesman, Kuba, didn't know of or have to tell me about mechanical issues, but I regret buying a car without an accurate mechanics report. It is important you know what you're selling to peop tell me about mechanical issues, but I regret buying a car without an accurate mechanics report. It is important you know what you're selling to people and to be honest about it. I’ve had nothing but repairs since I bought this car, most of which I directly asked about when inspecting the vehicle before buying, and more is going wrong still. The dealership offered to tow it back to them in Illinois and fix it, but denied so much was actually wrong with it. The vehicle needed a transmission repair, which was still under warranty, and control arms and struts. The breaks are very worn and need done soon which at least is more expected due to the vehicle mileage. The sunroof was damaged while at the Fort Wayne dealership, so now lot of controls like the trunk button, seat belt alarm, heated seats, and temperature controls are all working intermittently. This whole process has been a mess! I have learned to require a pre purchase inspection even if the dealership inspects it, and especially if they say nothing is wrong with it. Nothing holds them liable to tell you the truth or even show you a report. Kuba and the sales management team were great to talk with, but they are still salesmen doing what they do best. At the end of the day, it’s about the money not the customer, and that’s life, regardless of what is spun about customer satisfaction. More

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