Kyle Haggan

This was by far the worst dealership experience I have ever had. I made one appointment online to service my VW and when I went to drop it off they had no record of my appointment. Okay, stuff happens, r ever had. I made one appointment online to service my VW and when I went to drop it off they had no record of my appointment. Okay, stuff happens, right? Made a new appointment for two weeks later, dropped my car off and got a text a couple hours later that they "will be unable to diagnose my vehicle today". What? I made a scheduled appointment (two actually) for a simple repair and I've been inconvenienced twice with no service being done. There suggestion was that I leave them the car for another day. Nope! When I picked up my car and expressed my disappointment, they clearly didn't care. Disorganized, bad customer service and a really bad experience. Go anywhere else but here. More

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