Kyshawn Cherie | Page 7

So I walked into the dealership and told them I wanted to lease a 2022 Honda Accord. They brought me a price of $1200 a month to which I told them there is no chance I’m paying that. Then they said ok unders lease a 2022 Honda Accord. They brought me a price of $1200 a month to which I told them there is no chance I’m paying that. Then they said ok understood and then put a price of $600 a month in front of me. That should be enough to tell you what kind of business this is. We finally came to an agreement on a number and my wife and I gave them our information to submit for approval. I told them I was going to go home and I’ll be back in a few hours and to call me when they have the approval for the lease. So about an hour later I start getting several notifications that my wife’s credit and my credit had been run 8 times with various banks!!! We immediately locked our credit and called Liz I asked why they were running our credit with banks if I was only interested in leasing? They said “oh we thought you were interested in a purchase if not a lease” AT NO POINT DID I TELL THEM I WANTED TO PURCHASE. The sales manager then said “well you signed the credit app so we can run your credit as many times as we want to get an approval.” The GM then called and said he was sorry but that doesn’t take away the inquiries. Then said they couldn’t get us approved for a lease which makes ZERO Sense because I got an approval on a lease through HONDA. Not sure how anyone could trust this dealership at all. It would be one thing if I just didn’t get approved for the lease but to take it upon themselves to “Do what they want” with my credit is BAD BUSINESS. More

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We spent a long long time in this dealership working through a difficult deal. Noah & Kyshawn went above and beyond making things work on both sides. Kyshawn was a complete patient gentleman and we woul through a difficult deal. Noah & Kyshawn went above and beyond making things work on both sides. Kyshawn was a complete patient gentleman and we would recommend Heritage Honda Parkville to anyone looking for a fair pleasant experience!! Thank you!! More

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I Purchased a Honda CRV Touring . Kyshawn was very knowledgeable about my vehicle. He was polite and helpful. He went out of his way to make sure we were comfortable during the proc Kyshawn was very knowledgeable about my vehicle. He was polite and helpful. He went out of his way to make sure we were comfortable during the process. Because of him the whole experience moved along quickly and pleasurably. Thank you Kyshawn and Muhammad, you've got my recommendations. More

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Keyshawn was amazing! He really took care of me! I told him what I wanted and he got me exactly that! From beginning to end he was very welcoming & on my side! He made sur He really took care of me! I told him what I wanted and he got me exactly that! From beginning to end he was very welcoming & on my side! He made sure I had the best care! He really pulls Honda together! I will be referring my family to him! More

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He was wonderful! From beginning to end! He made my new car journey wonderful! He really pays attention to what you are asking for and gives you exactly that! He keeps From beginning to end! He made my new car journey wonderful! He really pays attention to what you are asking for and gives you exactly that! He keeps it real with you from the start! He is the reason I came back 3 days in a row! He is really worth it! More

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Kyshawn was very helpful, I true no hassle experience, he was knowledgeable about the vehicle. He went above and beyond helping me get my new vehicle home and fetching some back up paper work required for th was knowledgeable about the vehicle. He went above and beyond helping me get my new vehicle home and fetching some back up paper work required for the financing. I did find the amount of time to arrange financing way to long considering that I had preapproval from a Credit Union that I belong to and was requested by Heritage to use a bank that they do currently do business. Also the requirement that I add the new vehicle to my insurance while at the dealer has caused me issues with the MVA, because the insurance was removed prior to returning the tags. This issue is still ongoing and I may have to pay a fine. More

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Mr kyshawn Cherie is great all i wanted was the truth about cars ,and price of the car kyshawn very helpful .and alway had a smile. about cars ,and price of the car kyshawn very helpful .and alway had a smile. More

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Kyshawn was great! He really looked out for me, especially in this time when it was difficult to find the exact Honda Accord I wanted. He was always checking surroundin He really looked out for me, especially in this time when it was difficult to find the exact Honda Accord I wanted. He was always checking surrounding dealerships in the Maryland area and the second he found one he called me and BOOM! I got my car!! Thank you Kyshawn for your hard work and quality communication. More

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Thank you for clearly communicating the availability of the Honda Accord I was shopping for. It was ready for a test drive as soon as I arrived at the dealership. the Honda Accord I was shopping for. It was ready for a test drive as soon as I arrived at the dealership. More

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Great environment and nice employees. The costumer service was excellent. Kyshawn cherie took care of me and was very patient with me. The costumer service was excellent. Kyshawn cherie took care of me and was very patient with me. More

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