Lance Dailey | Page 60

Good customer service Lance was very friendly and gave us a space to think and decide. I didn't feel any kind of pressure dealing with him. keep up the good work Lance ! Lance was very friendly and gave us a space to think and decide. I didn't feel any kind of pressure dealing with him. keep up the good work Lance ! More

Helpful 1

Report | Print

Hubby said he wouldn't buy an Acura from anyone else. Another convert to the Lance Fan Club! My husband and I had been looking at SUVs for a couple of months, but had yet to find one that "spoke" to me. Another convert to the Lance Fan Club! My husband and I had been looking at SUVs for a couple of months, but had yet to find one that "spoke" to me. We happened upon the Mueller Acura dealership and thought why not check out what they have. I have never been interested in an Acura but upon meeting Lance and his sharing of his in-depth knowledge, I found myself intrigued. Mueller has quite an inventory and Lance knows the available inventory. Lance seriously knows his brand. We were lucky to be greeted by him upon entering the dealership. I couldn't imagine working with anyone else. He was a HUGE reason we bought an Acura MDX (not withstanding the quality of the car). We dilly-dallied about purchasing for a couple of weeks. I even brought my eldest son to test drive for his input. Even my son was impressed with Lance (and he is one tough cookie as he is cynical). Lance was gracious and patient throughout our journey. We couldn't be happier with our experience (and that is a rare thing in car buying) and with our new car. I especially appreciated Lance taking the time to show and explain all the technology on the MDX after our purchase. He has even reached out to us post purchase to ensure our satisfaction with the vehicle. Lance and Mueller made an Acura believer out of my family. Thank you so much! I would also like to give a shout out to the Higgins' facility finance manager, Patrick Douglas, class act and very personable. He got us a better interest rate from our own bank than we had be quoted by it. Again, the whole experience rocked. :) More

Helpful 2

Report | Print

Mind Blowing as expected!!! Last year I was in touch with Mat Lau for a used Acura -- Mat left and Lance came into the picture -- What a pleasant experience!!! My wife and I knew Last year I was in touch with Mat Lau for a used Acura -- Mat left and Lance came into the picture -- What a pleasant experience!!! My wife and I knew what we wanted -- Lance LISTENED and picked the perfect 2014 MDX for us color and all!!!! Thank You Lance = you did a GREAT JOB!!! More

Helpful 1

Report | Print

Best experience shopping for my first car! Lance was just AWESOM! Absolute best! He walked me through the purchasing process step by step, answered all my questions, and best of all he was very Lance was just AWESOM! Absolute best! He walked me through the purchasing process step by step, answered all my questions, and best of all he was very patient through it all since I asked every question in the book! Staff at Muller’s Acura and very professional this was our second Acura purchased and we have enjoyed every minute of our car ride! If i can rate a million starts I would :D More

Helpful 1

Report | Print

Excellent overall buying experience! Salesman was very knowledgeable on the entire Acura product line and took time to answer all of my questions. He was an excellent communicator and was Salesman was very knowledgeable on the entire Acura product line and took time to answer all of my questions. He was an excellent communicator and was well prepared for my scheduled sales visit. More

Helpful 1

Report | Print

Accura MDX Lance was awesome from all the way , he made us very comfortable and answered all our questions from vehicle to pricing options Overall a great ex Lance was awesome from all the way , he made us very comfortable and answered all our questions from vehicle to pricing options Overall a great experience More

Helpful 5

Report | Print

Excellent Wonderful people - experience was great! This is our third MDX - we love it. Bruce was great, he took the time to explain everything- gave us options Wonderful people - experience was great! This is our third MDX - we love it. Bruce was great, he took the time to explain everything- gave us options - was never pushy! Highly recommend this dealership More

Helpful 2

Report | Print

Pressure-free and fully enjoyable experience! My salesperson, Lance Dailey, made my car buying experience great! As much as I was looking forward to getting a new car, I was dreading the car buyin My salesperson, Lance Dailey, made my car buying experience great! As much as I was looking forward to getting a new car, I was dreading the car buying experience. Lance made my concerns quickly disappear. From his sincere greeting, to his informative test drive, his attentive listening and his willingness to work with me on price, I was completely satisfied! I plan to work with Lance Dailey for all my future car purchases because he makes the experience fun, not stressful More

Helpful 3

Report | Print

Great experience Looking for a car is a chore but Lance made this experience enjoyable and relaxing so I felt totally comfortable throughout the process because he lis Looking for a car is a chore but Lance made this experience enjoyable and relaxing so I felt totally comfortable throughout the process because he listened to me and answered all my questions patiently and clearly. More

Helpful 2

Report | Print

Very patient Lance was a real gentleman. He was very patient( I waited over a week to make my decision.) His explanation was made simple. I'm very happy with my RD Lance was a real gentleman. He was very patient( I waited over a week to make my decision.) His explanation was made simple. I'm very happy with my RDX. Lance is a kind & considerate salesman not pushy like so many other places. He has a very laid back approach to sales which I appreciated. More

Helpful 5

Report | Print