Lance Gentry

Holm Automotive Center Inc responded

Thank you, hrizzo1996, for the excellent 5-star review! We are delighted to hear that Lance Gentry was quick, kind, informative, and was great with your child! His attention and support truly reflect our commitment to genuine Customer Care. We are happy that you are satisfied with the great service and wonderful people and look forward to your continued business. We appreciate you recognizing Gary Hasselman, Lance Gentry, and Steve Schiltz for their contributions to your positive experience! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the excellent 5-star review! We are delighted to hear that our team was very friendly and helpful, and that they took time to talk with you and answer any questions you had. Clear communication is vital to our commitment to Customer Care. Your perfect scores and your recognition of Mrs. Gentry, Chuck Loader, and Lance Gentry are greatly appreciated! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic 5-star review! We are delighted to hear that our team is friendly and helpful, and that you can usually get in fairly fast. We especially appreciate your high praise for Jayme (Jamie Avers) being the best! Your perfect scores across all categories confirm our commitment to efficient, quality Customer Care. We appreciate you recognizing Jamie Avers, Gary Hasselman, Chuck Loader, Lance Gentry, and Steve Schiltz! Sincerely, the Holm Automotive Team of Abilene.

Tippysfarm responded

Thank you Lance for all the work on making it easy to work with Holm’s Automotive.

Holm Automotive Center Inc responded

Thank you for taking the time to share your wonderful, long-standing experience with Holm Automotive! We are absolutely thrilled to hear that you've been a frequent customer for years and that we have provided superb service for both of your vehicles. Your confidence in our ability to handle all maintenance and repair issues in a professional manner—from oil changes and tires to our top-notch body shop—is a testament to our commitment to excel in all departments. We are especially proud to hear that you are treated like family and find our hospitality very comforting. We believe in Concern for Others, and your feedback validates that effort. We will be sure to share your compliments with Lance Gentry, who clearly demonstrated our values by thoroughly explaining everything in detail and being exceptionally knowledgeable and friendly. We appreciate your continued loyalty and look forward to serving you for many more years! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your incredible feedback! We are absolutely thrilled to hear that you experienced outstanding service, great staff, and good value. Your decision to recommend Holm's dealership to everyone and choose us above all others for your next vehicle is the highest compliment we could receive. It reinforces our core values of Customer Care and Trust. We appreciate you recognizing Lance Gentry for contributing to this wonderful experience! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to share your positive experience! We are delighted to hear that Holm Automotive and Lance worked diligently to attend to a complicated issue with your car. Your feedback highlights our core value of Determination to excel in resolving complex problems. We are especially pleased that we could provide a loaner vehicle and that our team was responsive and professional while coordinating with GM regarding warranty parts and services. We understand these complex repairs can be stressful, and we are grateful we could provide the support and Customer Care you needed. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for sharing your fantastic feedback! We are thrilled to hear that Lance Gentry was friendly, very accommodating, and provided fast and accurate service. Your perfect 5-star ratings across all categories are a wonderful testament to our commitment to Customer Care, being Trustworthy through thoroughly explaining details, and our dedication to excel in efficiency and workmanship. We will be sure to share your compliments with Lance! We appreciate your business. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, kstmary217, for taking the time to write a review again! We are delighted to hear that everyone was terrific during your visit. Your kind words and 5-star ratings across the board are a fantastic affirmation of our commitment to Customer Care and our value of Teamwork. We especially appreciate the special thanks to Caysen and Lance—we'll be sure to recognize them for their outstanding service. We're glad you finally got your review to submit! Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you, SCHMITZ0, for the excellent 5-star review! We are delighted to hear that you experienced good and fast service with "no problems." Your perfect 5-star ratings across all categories confirm that our team is committed to our core values, particularly Customer Care and Teamwork, ensuring a smooth and efficient visit. We appreciate you recognizing Jamie Avers, Chuck Loader, and Lance Gentry! Sincerely, the Holm Automotive Team of Abilene