Lance Johnson
Lance Johnson at Maus Nissan

Lance Johnson | Page 24

Service Manager

Maus Nissan

3939 US Highway 19
New Port Richey, FL 34652

4.6
235 Reviews
4.6

235 Reviews

Write a Review

235 Reviews of Lance Johnson

November 13, 2019

Dealership Rating
Employee Rating

Oil change/tire rotation I only go here because my husband bought the package when he bought the car for me. They offer a free car wash with service. The car wash takes about More

by showell214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 14, 2019

Maus Nissan responded

Thank you for taking the time to leave us a review, Showell214, we appreciate the feedback. While every effort is made to give our guests an accurate estimate of how long one's service will take, sometimes things take longer than expected. Even so, I would like to see what we can do to help address your concerns. Please contact me directly, and we will work with the Service Department towards a resolution. Thank you, and have a blessed day! -Paul DaRocha, Loyalty Manager, 352-403-4811

Nov 22, 2019

Maus Nissan responded

Thank you for taking the time to leave us a review, Showell214, we appreciate the feedback. While every effort is made to give our guests an accurate estimate of how long one's service will take, sometimes things take longer than expected. Even so, I would like to see what we can do to help address your concerns. Please contact me directly, and we will work with the Service Department towards a resolution. Thank you, and have a blessed day! -Paul DaRocha, Loyalty Manager, 352-403-4811

November 13, 2019

Dealership Rating
Employee Rating

Family friendly From the time we drove on the lot, everyone was friendly and helpful. Mike showed us several options of the Rogue and kicks, so we could choose the o More

by mlclingen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cheri Mongillo, Mike Pinero, Aldo Rrethatakaj

Nov 14, 2019

Maus Nissan responded

Congratulations, Mlclingen on your new vehicle, and thank you for the opportunity to earn your business! We appreciate your wonderful review, and for recognizing Mike, and the rest of our team, who work hard to provide all of our guests with a truly exceptional experience. Welcome to Our Maus Nissan Family! - Paul DaRocha, Loyalty Manager

November 11, 2019

Dealership Rating
Employee Rating

stop mailing me cards telling me how much you need my car all the service was good. Nick the car salesman was great but I doubt I would buy a car from this dealer ship. When they gave me their estimate on ou More

by dlsnews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Strebel

Nov 11, 2019

Maus Nissan responded

Thanks for the 5-stars, dlsnews! Please contact me directly, and I will help resolve your concerns. Have a blessed day! - Paul DaRocha, Loyalty Manager, 352-403-4811

November 08, 2019

Dealership Rating
Employee Rating

liars Very poor quality salesmanship. Completely ignored after a purchase. No Follow ups. Have Christian music in background. To bad they don't practice wha More

by GLV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Katrina Atkinson, Alanna Lee, Carrie Poulsen

Nov 22, 2019

Maus Nissan responded

GLV, we apologize if there was any missed communications or lack of follow-up. Your salesperson, Carrie, experienced an unexpected death in the family and she may not have been on top of all of her messages. I would like to help assist you, and take on your concerns, personally. Please contact me at my direct line below. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

November 07, 2019

Dealership Rating
Employee Rating

Quick and easy A relaxing experience and we'll handled. Knew what was going on and helped me through the financing really well. Let me know about the prices up front More

by Vhamm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MATT BOYLAN

Nov 08, 2019

Maus Nissan responded

Thank you Vhamm for the great review! It sounds like you experienced the Maus Difference! Thanks again for the opportunity to earn your business, and Welcome to our Maus Nissan Family! - Paul DaRocha, Loyalty Manager

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