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Lance Pascual
Lance Pascual at Niello BMW MINI

Lance Pascual

Acquisition Specialist

Niello BMW MINI

2020 Fulton Ave
Sacramento, CA 95825

4.4
5 Reviews

Sacramento is my hometown however I did leave for a few decades to Las Vegas where I worked as a Pit Boss for Caesar’s Palace. Ironically, I do not Gamble.

4.4

5 Reviews

Write a Review

Dealership Experience

1 yr, 5 mos

Industry Experience

11 yrs, 8 mos

5 Reviews of Lance Pascual

April 24, 2024

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Employee Rating

The service dept does poor work. They are slow and the customer has long waits More

by 3TANGE
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Curtis Ringle, Fatima Fonseca, Fernanda Martinez, Mohamed Sulman, Louis Phan, Jeff Holt

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Apr 29, 2024

Niello BMW MINI responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 07, 2024

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Employee Rating

It has good service and has good people working there, felt taken care of when getting my car. More

by JCOLMENARES0421
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Curtis Ringle, Erika Paleny, Brian Lonchar, Ali Poursead

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Apr 08, 2024

Niello BMW MINI responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW MINI. David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

October 02, 2023

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Employee Rating

The service was exceptional from beginning to end. The manager Paul was very welcoming and Curtis was very helpful. All in all all the persons I dealt with were very gracious and knowledgeable. I woul More

by luvskylar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Suchanek, Curtis Ringle, Louis Phan

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Oct 11, 2023

Niello BMW MINI responded

Thanks so much for the recommendation! We're thrilled to hear you had such an exceptional experience and we look forward to working with again in the future. Happy driving!

July 25, 2023

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Employee Rating

I was greeted by Mr. lance, who made me feel comfortable at the showroom and he showed me around and guided me through the available cars there. This was my best car shop More

by Lopez0810
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erika Paleny

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Aug 02, 2023

Niello BMW MINI responded

We're so excited to hear that this was your best car shopping experience in seven years and that Lance was able to help you find the perfect car. Enjoy your new ride and know that we'll be here for you whenever you need us next.

June 22, 2023

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Employee Rating

Great overall experience. I bought the X6 close to closing time and nobody explained how to hook up our phones or how anything regarding the car worked. More

by DMIRACLE
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Justin Watts

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Jun 30, 2023

Niello BMW MINI responded

Thank you for taking the time to provide this feedback. While we wish your experience would have been better, we'd be happy to walk you through the features of your car at any time. Enjoy your new X6 and don't hesitate to stop by if you'd like additional information about your vehicle!

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