Niello BMW MINI

I had a wonderful experience when buying a car. Tim was excellent. He was helpful, courteous and professional. I went in to buy the car for my wife as a surprise gift. Tim and the entire team were Tim was excellent. He was helpful, courteous and professional. I went in to buy the car for my wife as a surprise gift. Tim and the entire team were very very helpful and worked with me to make it happen. I would rate this dealership very high on the scale. It was pleasure buying my car from them. Thank you. More

They have met my needs and made me feel appreciated. Great dealership, will refer others. Great dealership, will refer others. More

Everything went well with our deal and we’re happy with the new BMW. My only complaint is that we were supposed to have a BMW “specialist”(?) call a couple days after our purchase but that seems to have fa the new BMW. My only complaint is that we were supposed to have a BMW “specialist”(?) call a couple days after our purchase but that seems to have fallen through. The gentleman’s name is Tyler and he DID text me about going over features and such for the car. However, I briefly explained that I bought the car for my wife and she is the primary user and it would be more beneficial to please go over these things with her. I gave Tyler her phone number and he never reached out. My wife has since called the dealership to try to get ahold of him but has thus far been unsuccessful. She would like to learn the cars features more in depth but so far we’re on our own to work things out. More

Exceptional customer service, honesty & transparency through every step of the process! Thank you Niello BMW through every step of the process! Thank you Niello BMW More

Really great experience buying our car here. Ali was very personable and knowledgeable about the vehicle. All the staff were super friendly and polite. Ali was very personable and knowledgeable about the vehicle. All the staff were super friendly and polite. More

First time buying a car online and everyone made it simple and quick to do..I would highly recommend Niello to anyone thinking about buying a car online. simple and quick to do..I would highly recommend Niello to anyone thinking about buying a car online. More

I have been shopping with Niello for many years and this experience was typical of their commitment to great customer satisfaction. Big shout out to Moh Mossa. experience was typical of their commitment to great customer satisfaction. Big shout out to Moh Mossa. More

I had an excellent experience working with Ryan, Moh, and Erika. They were prompt, informative, and never unnecessarily pushy. They understood my expectations, kept me well informed throughout the process, a Erika. They were prompt, informative, and never unnecessarily pushy. They understood my expectations, kept me well informed throughout the process, and provided the support I needed to close quickly once we reached alignment. More

Everyone from the sales rep to finance were friendly , knowledgeable. Especially the gentleman in finance worked very hard in getting me the right loan and warranty. I live out of the area but it was defi knowledgeable. Especially the gentleman in finance worked very hard in getting me the right loan and warranty. I live out of the area but it was definitely worth a 2 hour ride for the great deal with Niello More

Unfortunately I cannot leave a good review. Car came with only one key and it was not disclosed , no solution was offered when I pintes it out after I bought the car besides a run around and Car came with only one key and it was not disclosed , no solution was offered when I pintes it out after I bought the car besides a run around and it took countless calls and text and about 10 days to get anyone to talk to me at which point I just pointed out how disappointed I was and figured out a way to get a second key on my own . I bought a defender from Niello in November which was the reason I went back to Niellos for my son’s car . Although I can’t say I will do it again. More